Main duties of the job

In conjunction with peers, co-ordinate and organise day to day activities of the operation staff within the department and to support the development of a cost effective customer responsive service.

The overall purpose of the job is to work as part of a team and to be the first point of contact for the Domestic Assistants. When working in the community this will also include Portering Assistants.

To be committed to take part in providing the best quality cleaning services to the environment within the Health Boards premises. To share leaned practices with others in developing cleaning services as changes are made over time to allow the department and individuals to react to changing needs.

To use skills to the best advantage when supervising, training and auditing cleaning processes with Domestic Assistants in a variety of areas from very high risk to low risk as classified by the

National Standards of Cleanliness that require management of different audit lead times. To monitor and sustain best cleaning practices and ensure that self and others provide this to the standard required.

To provide assistance to the Assistant Hotel Services Manager (Domestic) in the carrying out of their duties and to make responsible decisions in their absence and to support the development of a cost effective customer responsive service.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and Proud to Lead competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person specification

Qualifications

Essential criteria

  • Good general education Level 3 NVQ Cleaning Supervision skills
  • Institute of Leadership and Management Level 3 Award in Management or equivalent level or able to demonstrate equivalent level of experience
  • Desirable criteria

  • Infection Prevention Control Level 2
  • ECDL or equivalent
  • Level 3 NVQ Customer Services
  • Experience

    Essential criteria

  • Previous supervisory experience in a NHS organisation.
  • Knowledge of BCUHB policies and procedures.
  • Experience of working to standard operating procedures.
  • Knowledge of handling confidential and sensitive information.
  • Experience of developing good relationships with stakeholders.
  • Desirable criteria

  • Experience of working in a mental health and/or learning disability environment.
  • Knowledge

    Essential criteria

  • An understanding of how rosters are compiled and are operated.
  • Knowledge and understanding of COSHH, Infection Prevention, Health & Safety and Object Handling.
  • Understanding of how to deliver Domestic Services with live hospital environments being mindful of patient, staff and visitor safety.
  • An understanding of operational techniques in delivering Domestic Services.
  • Ability to use own initiative, organise and manage workloads Ability to work effectively within a team environment Ability to motivate others Willing to work flexibly A practical approach to problem solving
  • Computer Literate with good IT skills
  • Desirable criteria

  • An understanding of medical and clinical ways of working in relation to mental health services and subsequent delivery of Domestic Services.
  • Personal Qualities

    Essential criteria

  • Leadership skills with the ability to motivate others reporting directly to the role.
  • Skills

    Essential criteria

  • Excellent communication skills, oral and written.
  • Ability to deliver and understand National Standards of Cleanliness associated with the effect of the environment on patients, staff and visitors in respect of Domestic Services
  • Ability to work on own initiative.
  • Ability to organise and prioritise workload.
  • Able to work to deadlines and arrange time effectively.
  • Able to use Microsoft Office applications, particularly Word and Excel.
  • Able to travel between multiple sites, when required
  • Desirable criteria

  • Willingness to work at other units managed by Domestic Services. Ability to work other hours and not just contracted hours
  • To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

    Employer certification / accreditation badges

    Applicant requirements

    The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

    Welsh language skills are desirable

    The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

    Welsh language skills are desirable

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