Location: Westbury-on-Trym, Bristol

Role: Care Coordinator

Rates: £22-25k

Full time, Monday to Friday with some flexibility

Medacs Healthcare are looking for a Care Coordinator to join our fantastic Homecare team based in Westbury-on-Trym, Bristol.

You will be preparing rotas, taking on new packages of care, liaising with social workers / family members to mentoring and supervising care workers. Our Care Coordinators work closely with the Field Care Supervisor team and Registered Manager to ensure we continuously provide an excellent, compliant quality service.

Some of the key responsibilities involved in the role:

  • Developing good working relationships with external stakeholders
  • Supporting the team with growth
  • Setting up new packages of care
  • Producing rotas for care workers
  • Monitoring the effectiveness of the service
  • Handling and recording complaints and compliments
  • Providing on-going support to service users, their families, friends, and stake holders
  • Monitor, supervise, support and mentor our care team
  • Ensure accuracy and completeness of all documentation, written reports and administration is completed to a high standard and within a timely manner
  • Deliver personal and non-personal care to customers if necessary

    • This is an ideal opportunity for an experienced Care Coordinator ideally with a professional training qualification with NVQ/QCF level 2 or 3 in Health & Social Care.

    Why work for Medacs Healthcare?

  • 25 days annual leave (in addition to 8 bank holidays), as we value work/life balance
  • EAP Service – we will provide you access to an industry leading Employee Assistance Programme, so if you’re ever in a time of need, someone will always be there
  • Ongoing mentoring and training opportunities through our e-learning system
  • Life assurance cover, Company pension scheme

    • If you’re interested, then click apply today with your most up to date CV or call the local Registered Manager, Mandy on

    We genuinely care about creating a diverse and inclusive team, not just because it’s the right thing to do, but because we know it makes us a stronger, better business. At Medacs, we are searching for people that share our excitement and passion for what we do, and we will continue to grow our teams with brilliant people from all different backgrounds, perspectives and experiences, celebrating our differences and knowing that collectively we make the difference.

    We are proud to be a Disability Confident Employer. Therefore we strongly encourage applications from candidates with a disability and commit to interview these candidates if their application meets the minimum criteria for the role – just tell us when applying.

    To ensure you have the best experience with us, please let us know if we can make any adjustments to our application or interview process and feel free to note in your application which pronouns you use.

    Keywords: Care Coordinator, Coordinator, Rostering planner, Homecare