s offer long term employment stability and the satisfaction of assisting people at a key moment in their lives.

Each site differs in regards to opening days and times. Some sites are open 6 days, others can be 2-3 days per week from Mon-Sat.

Shifts could range from:

Full day shifts – this could be any time between 8.00am-5.30pm/6.30pm
Mornings – typically 8.00am-1.00pm
Afternoons – typically 12.30-5.30/6.30pm
Evenings – typically 4.30pm to 9.30pm
Afternoon & Evenings – typically 12.00pm-9.00pm

Required Skills and experience:

  • Applicants must hold a full UK driving licence due to the nature of the role (although driving will not be required for all locations)
  • Significant demonstrable experience in providing high-quality customer service.
  • Excellent attention to detail and accuracy.
  • Ability to work under pressure to short timescales and multi-tasking to complete a variety of competing activities.
  • Excellent judgment and decision-making skills.
  • Experience in working with diverse customer groups.
  • Flexible in working hours and days, including evenings and Saturday.
  • Able to remain calm and deal with confrontational candidates in a professional manner.
  •  
    Commitment to Diversity & Inclusion

    We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy, or maternity. We offer a guaranteed interview scheme for BAME and disabled applicants who meet the minimum criteria.

    Apply For This Job

    You can apply for this Test Centre Associate job in Newcastle upon Tyne, England, UK externally via the button below.

    Apply for this job externally