Main duties of the job

The Generic Health Care Support Worker role will include assisting patients who need care and support to remain independent in their own homes with activities of daily living such as washing and dressing, meal preparation and prompting with the administration of medication. The role involves working in partnership with the dynamic multidisciplinary team and external agencies to meet individuals’ needs.

We are looking for candidates with a strong work ethic to provide an excellent standard of care with the right values for this role. Full induction into the post will be supported and there are great opportunities for career advancement and the opportunity to develop additional skills such as venepuncture and recording of patient clinical observations following training and competencies.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and Proud to Lead competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person specification


Essential criteria

  • Good general education
  • Qualification Credit Framework Level III (in Care / Health & Social Care) or working towards
  • Desirable criteria

  • Food Hygiene (basic)
  • Evidence of QCF at Level 2
  • Experience

    Essential criteria

  • Significant experience of working within a caring environment
  • Previous / current role to demonstrate working with members of the public in a health care setting
  • Desirable criteria

  • Experience of working in a care setting
  • Experience of working in a community setting
  • Skills

    Essential criteria

  • Ability to maintain clear accurate records
  • Ability to function within the climate of organisational change
  • Ability to work unsupervised
  • Effective interpersonal and communication skills
  • Ability to work autonomously, but part of a team
  • Desirable criteria

  • IT Skills e.g ECDL
  • Phlebotomy trained
  • Knowledge

    Essential criteria

  • Have an understanding of multiagency working and of indivdual team roles
  • Knowledge of consent and patient confidentiality
  • Desirable criteria

  • Have an understanding of role and function of Health Services / Social services
  • Understanding of risk management and health and safety issues
  • Mental capacity / vulnerable adult procedures
  • Personal Qualities

    Essential criteria

  • Team player
  • Ability to work flexibly when required to meet needs of the service
  • Desirable criteria

  • Welsh Speaker
  • Other Relevant Requirements

    Essential criteria

  • Demonstrate timely travel arrangements between patients, homes, clinics and surgeries
  • To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

    Employer certification / accreditation badges

    Applicant requirements

    This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

    Welsh language skills are desirable

    This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

    Welsh language skills are desirable

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