Empty Homes Manager

Chippenham/West Midlands (Flexible)

Salary – £39,800-£43,680 per annum – depending on skills and experience

Contract type – Permanent

Working hours – Full Time (39hours)

Closing Date – 23 September 2022

Interview Date – WC 26 September 2022

About us

In April 2021, GreenSquare and Accord Housing Association merged to create a bigger, better, organisation. GreenSquareAccord was created in order to deliver our purpose of Building Better Lives. Building Better Lives means that we exist to provide the affordable homes and care services that enable people to achieve their full potential, without having to worry about the quality, affordability and safety of their housing and care.

As a charitable housing provider, we provide over 25,000 homes to more than 54,000 people. We deliver over 3 million hours of care to individuals every year. We have a geographical reach from the north east, to the south west of England. And we employ around 4,000 people.

We are committed to providing great homes and care, in a great neighbourhood, with great service.

About the role

You will report directly to the Head of Operations and will be part of the Senior Management Team.

You will demonstrate performance targets as well as working in partnership to ensure we are meeting the overall turnaround targets set by the business.

You will collaborate with other departments to ensure we maximise opportunities to ensure the performance of the DLO and contractors is meeting the required performance KPI`s.

You will ensure we optimise resource allocation with the scheduling team and managers, along with meeting the needs of the empty home process to support our stakeholders and customers.

You will assist the Senior Management team in reviewing and eliminate outsourcing of work that is on an ad hoc basis, and ensuring we are maximising the internal operative`s performance.

You will be in charge of identifying training gaps within your own team and sharing data with the Senior Management team along with helping and implementing training plans.

Your day-to-day activities will include managing a team of Schedulers and Supervisors along with contractors, plus working closely with the Integrated Supply Chain across the wider business to ensure success of the empty homes process.

Your role will be to ensure our sourcing of contractors delivers effective performance across or operational empty homes services.

Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.

About you

You will have relevant building, maintenance, compliance, or facilities management qualification e.g., HNC in Building or qualified by experience.

You will have significant, proven experience within Housing Associations and have significant, proven void management experience.

You will be able to demonstrate up to date knowledge of health and safety in Housing and construction.

You must have a degree level qualification or similar level of educational ability, such as BTEC, HND/HNC, supported by 5 + years relevant experience in a similar role, verbal reasoning, and numerical skills to the equivalent ability level.

You must have experience of leading and managing office-based staff.

You will be able to perform risk assessments to understand risk level, significance, and scope.


In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).

All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.

GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.

If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

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