Floating Support Worker


Salary – £22,409 – £23,530 (+£750 Car Allowance) per annum – depending on skills and experience

Contract type – Permanent

Working hours – Full Time – 37 hours

Closing Date – 27 September 2022

Interview Date – TBC

About us

In April 2021, GreenSquare and Accord Housing Association merged to create a bigger, better, organisation. GreenSquareAccord was created in order to deliver our purpose of Building Better Lives. Building Better Lives means that we exist to provide the affordable homes and care services that enable people to achieve their full potential, without having to worry about the quality, affordability and safety of their housing and care.

As a charitable housing provider, we provide over 25,000 homes to more than 54,000 people. We deliver over 3 million hours of care to individuals every year. We have a geographical reach from the north east, to the south west of England. And we employ around 4,000 people.

We are committed to providing great homes and care, in a great neighbourhood, with great service.

About the role

We are now recruiting for a Floating Support Worker on a full time, permanent basis in Gloucester.

To work as part of the Floating Support team, you will support clients to live a life free from domestic abuse. Identifying risk and creating support plans based around risk and moving on from domestic abuse. This include providing advocacy, supporting them to understand the dynamics of abuse and signposting.

The role is within the Gloucestershire Domestic Abuse Support Service Team, who provide support to victims of abuse in Gloucestershire. The first response Team are the first point of contact for customers and agencies referring into the service. You will offer support, advice, advocacy and assistance to people who are experiencing domestic abuse.

About you

You will have experience of DASH completion.

You will have experience of managing complex, sensitive customer queries, remaining calm when dealing with emotional, difficult or distressed people.

You must have an understanding of the importance of confidentiality and the need to follow policy and procedures.

You must have the ability to deal with a demanding workload and to prioritise effectively whilst maintaining attention to detail.


In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).

All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.

GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.

If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

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