Job overview

An exciting opportunity has arisen for an experienced, motivated and well organised administrator to join our friendly Speech and Language Therapy team. The post holder will have excellent administration, organisation and communication skills. Knowledge of excel and health record keeping would be beneficial.

The successful applicant will be the team lead for the admin team and provide administrative support to the Clinical Services Manager (CSM).

Within this role you will be the lead for a small admin team and will work closely with the Speech and Language therapists supporting them in their roles.

Main duties of the job

Working as a member of the team, the role includes overseeing the administrative processes across the team to ensure efficient running of the office, completing timely admin staff supervision and appraisals as well as maintaining staff sickness/absence records. You will be required to accurately input patient data onto a patient administration system (SystmOne) and work with and support the admin team.

Further more you will work closely with the CSM providing support with administrative tasks, data collection, diary management and personnel tasks. You will act as the main point of contact for the SLT service in the Worthing Locality, managing sensitive and complex information sensitively and efficiently and escalating to the CSM as appropriate. An ability to use initiative, act independently and adhere to timescales will be required.

The successful applicant must be competent in using Windows/Word/Excel and have good typing skills.

In order to be shortlisted, we would ask that you demonstrate in the supporting information section of your application how you meet the person specification for this position.

For further information please contact Linda Tullett, Clinical Services Manager (Worthing), 01273 265953 Option 1.

Working for our organisation

Flexible working patterns offered across all services

Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks

SCFT is an inclusive employer that promotes equality and challenges discrimination, and welcomes applications from people of all backgrounds. Applications from Black, Asian and Minority Ethnic (BAME) candidates, disabled candidates and LGBT+ candidates are particularly encouraged, to ensure the Trust’s workforce reflects the diverse communities it serves.

Detailed job description and main responsibilities
Working as a member of the team, the role includes overseeing the administrative processes across the team to ensure efficient running of the office, completing timely admin staff supervision and appraisals as well as maintaining staff sickness/absence records. You will be required to accurately input patient data onto a patient administration system (SystmOne) and work with and support the admin team.

Person specification

Qualifications and/or professional registration
Essential criteria

  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
  • RSA 3 typing or equivalent
  • Desirable criteria

  • ECDL (or in training)
  • Experience
    Essential criteria

  • Significant administrative/ secretarial experience including initiating and maintaining office systems.
  • Experience of working in a busy office environment
  • Skills and knowledge
    Essential criteria

  • Good interpersonal skills demonstrating tact and diplomatic abilities
  • Ability to work without supervision Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines
  • Ability to liaise with a variety of professional groups
  • Good written and verbal communication skills
  • Formal minute taking
  • Ability to meet deadlines
  • Good organisational skills
  • Audio typing skills
  • Ability to produce documents to a high standard of presentation and accuracy
  • Computer literate
  • Ability to work autonomously and as part of a team and ensure that clinical and managerial colleagues are well-supported and not required to frequently get involved in administrative matters
  • Experience of using SystmOne (NHS health record system)
  • Knowledge of the NHS
  • Knowledge of Medical Terminology
  • Knowledge of Microsoft packages including Word, PowerPoint, Outlook with calendar organisational skills and Excel
  • Understanding of confidentiality
  • An understanding of equal opportunities in relation to staff and patients
  • This post may close earlier than the published closing date if sufficient applications are received.

    Correspondence relating to this vacancy will be conducted electronically. If you have not heard from us within two weeks please assume that your application has been unsuccessful on this occasion. Please ensure that you check your emails, including your junk folder, on a regular basis. References will be requested electronically as well; please ensure you provide correct contact details for referees.

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