We are hiring! Contact Associates have an opportunity for a Disabled Student Allowance Assessor!

To undertake technical needs assessments of people with disabilities or SpLD in accordance with appropriate regulations and the quality assurance framework and to produce formal written reports.

Disability related experience would be advantageous; however, training will be provided. By engaging in the Contact Associates’ training programme, the trainee will gain experience and specialist knowledge to enable them to undertake technical needs assessments and produce formal written reports for people with disabilities, mental health conditions and specific learning difficulties in accordance with appropriate regulations and the quality assurance framework.

Contact Associates deliver high-quality assessments, which enable students with disabilities or other health conditions to access the specialist equipment, DSA help and support they need to fulfil their potential at university or college. We achieve this via a nationwide network of assessment centres and highly skilled disability specialists. We’ve made a commitment to recruit and train only the very best assessors.

We are open to experienced Assessors and non experienced Assessors

Interested? Please see below: What you’ll be doing :

  • Create formal written needs assessment reports
  • Liaise with external and internal agencies to complete reports and ensure support is relevant
  • Respond to queries in agreed SLA’s
  • Liaise with Higher Education Students to identify appropriate study and support
  • Complete any other duties that may be allocated from time to time
  • What we’re looking for :


  • Educated to degree level or equivalent (desirable)
  • Knowledge of DSAs provision/support (desirable)
  • Skills:

  • Good communication skill is key in this role
  • Self-motivated & be able to work on their own
  • Good literacy and written skill
  • Able to work towards deadlines
  • Good IT skills
  • Proactive
  • Ability to prioritise and organise on workload
  • About Capita Contact Associates

    Contact Associates is the largest provider of assessments for students in receipt of Disabled Students Allowance in the UK. Via our network of assessment centres nationwide, Contact Associates delivers high quality assessments to disabled students, enabling them to access the specialist equipment and tutor led support they need to engage fully in higher education.

    What’s in it for you?

  • A starting salary from £25,000
  • 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • Company matched pension, life assurance, a cycle2work scheme and plenty more
  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel, and technology
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
  • You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 55,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

    What we hope you’ll do next:

    Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

    To view our Covid-19 and process adjustments information, please visit the Capita Careers site.

    We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

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