We have been awarded a contract from the Home Office Visas and Immigration department for two regions of the new Asylum Accommodation and Support Services Contract (AASC), being the North West of England and the Midlands & East of England.
AASC is the successor framework for the current COMPASS (Commercial and Operational Managers Procuring of Asylum Support Services) contracts, which were awarded in 2.
Under AASC, Serco will be responsible for the provision of properties for initial and dispersed accommodation requirements, for transportation to and from properties, and for a range of other services to support the welfare of asylum seekers.
In the two regions for which Serco has been selected, there are currently approximately , asylum seekers living in more than 5, properties.
Serco will ensure all accommodation is safe and habitable and in accordance with the Decent Homes Standard.
We will use our extensive experience of working with the communities, local authorities, suppliers and other specialist organisations to achieve strong partnerships and excellent service delivery.
About the role
You will be responsible for carrying out both planned and reactive maintenance tasks assigned within their area of responsibility, to ensure that all properties in the portfolio meet the required standards under the AASC contract.
Reporting to a Field Operations Manager, the primary function of this role is to provide building maintenance services to properties within a designated geographical area and you will take responsibility for the delivery of the maintenance elements of the contract.
Work closely and collaboratively with other maintenance and housing staff to deliver a fully compliant contractual service and other field operations staff whilst supporting compliance with the key performance indicators of the contract.
In order to provide a fully compliant service, there may be a requirement to be on-call outside of normal working hours, as per an agreed roster and in accordance with local Serco processes.
Essential technical and professional skills, knowledge and qualifications
On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.