Flexible working across North and South
Salary – £33,126 – £39,989 (+ £750 Car Allowance) per annum – depending on skills and experience
Contract type – Permanent
Working hours – Full Time – 37 hours
Closing Date – 17August 2022
Interview Date – WC 22 August 2022
In April 2021, GreenSquare and Accord Housing Association merged to create a bigger, better, organisation. GreenSquareAccord was created in order to deliver our purpose of Building Better Lives. Building Better Lives means that we exist to provide the affordable homes and care services that enable people to achieve their full potential, without having to worry about the quality, affordability and safety of their housing and care.
As a charitable housing provider, we provide over 25,000 homes to more than 54,000 people. We deliver over 3 million hours of care to individuals every year. We have a geographical reach from the north east, to the south west of England. And we employ around 4,000 people.
We are committed to providing great homes and care, in a great neighbourhood, with great service.
About the role
We are now recruiting for a Homeownership Officer on a permanent basis.
You will be responsible for the management of leasehold and shared ownership stock across GreenSquareAccord, providing an end-to-end customer facing service.
You will ensure customers and properties are managed in accordance with current legislation, regulation and the lease.
You will provide high quality, customer focussed responses to a wide range of leaseholder and shared owners` queries such as lease extension requests. You will effectively manage and resolve breaches of lease such as cases of unauthorised sub-letting, abandonments and other lease fraud in line with our procedures.
You will also play an integral part in helping us to deliver S20 consultation across the business.
You must have good working knowledge of relevant leasehold, service charge and housing legislation; to include Commonhold and Leasehold Reform Act 2002. You must have the ability to interpret residential and commercial leases, management and service level agreements .
You can develop positive working relationships with customers and a range of stakeholders as well as an ability to work well with other internal teams.
You will need to be highly organised with the ability to self-manage a diverse and varied case load, prioritising work effectively and to a high standard and quality to meet targets.
You will need to have experience of managing service charges and be able to demonstratable working knowledge of value for money.
In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).
How to apply
If this sounds like the exciting new challenge you`ve been waiting for, we`d love to hear from you. If you wish to have an informal chat about the role, please contact Claire Cook.
If you wish to apply for this role, please email a copy of your up to date CV to firstname.lastname@example.org.
Please Note: If you are still in your probation period with GreenSquareAccord we will not be able to proceed with your application. All internal candidates must have successfully passed probation before applying.
It is also recommended that you make your current Line Manager aware of any roles you are applying for within the organisation.
All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.
GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.
If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.