Job overview

The Coastal Sussex Integrated Musculoskeletal Services (CSIMS) is looking for a highly motivation individual to join our team as a Administration Team Lead for our Referrals department full time.

The post holder will have responsibility for managing and the allocation of administration staff within the Referrals Team, plus staff training – both administrative and clinical.

They will provide training and support to other team administrators, providing a supervisory role and performance management. To cover for other administration team leads and administrators.

To manage, develop and initiate administrative systems and procedures and ensure compliance across team administrators.

Main duties of the job

To manage the the referrals team inlcuding:

  • Responsible for maintaining personnel files, annual leave, sickness and absence records for admin staff.
  • Responsible for staff training and development ensuring needs are identified and met wherever possible.
  • To line manage a Team of administrators including personal development planning, 1:1 supervision and objective setting and review through Appraisals. To manage performance issues as required and where appropriate.

    • To provide leadership within the Team, managing expectations, keeping performance levels within suitable levels, organising daily / weekly tasks, rota planning and the general wellbeing of the staff.

    Working for our organisation

    WHY WORK WITH US?

  • Positive 2021 NHS Staff Survey results
  • The Care Quality Commission (CQC) rates our quality of services as good with outstanding features
  • Stunning locations in Sussex, surrounded by the South Downs and the coast
  • A great working environment in the community, in patients’ homes and our
    community hospitals
  • Excellent training and development opportunities
  • Real Living Wage Employer, with great rates of pay
  • Flexible working options, including job sharing, annualised hours, career breaks, parental leave and adoption leave
  • Supportive team environments
  • Cost-effective and convenient workplace nurseries
  • Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
  • Accredited Level 3 Disability Confident Leader, committed to creating inclusive workplaces

    • Detailed job description and main responsibilities
    Please see attached JD and PS

    Person specification

    Qualitfications
    Essential criteria

  • NVQ Level 3 or equivalent qualification in business administration.

    • Experience
    Essential criteria

  • NHS Experience

    • Desirable criteria

  • CSIMS Experience

    • Skills
    Essential criteria

  • Microsoft Office skills

    • Desirable criteria

  • Dealt with patients before

    • Experience
    Essential criteria

  • Knowledge of SystmOne

    • Desirable criteria

  • Managing a Previous Team

    • This post may close earlier than the published closing date if sufficient applications are received.

    Correspondence relating to this vacancy will be conducted electronically. If you have not heard from us within two weeks please assume that your application has been unsuccessful on this occasion. Please ensure that you check your emails, including your junk folder, on a regular basis. References will be requested electronically as well; please ensure you provide correct contact details for referees.

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