Main duties of the job

We are looking to appoint an enthusiastic, self motivated, experienced Secretary to provide comprehensive secretarial support to the Trauma and Orthopaedic Department at Glan Clwyd Hospital. Applicants must possess a high level of audio typing skills, hold Medical Secretarial qualifications and are qualified to a minimum of RSA stage 3 (or equivalent). The successful applicant will be able to work on their own initiative and be able to work as part of a team. The post holder will be able to work within time constraints and be able to meet deadlines whilst being able to demonstrate good organisational skills and the ability to maintain good and reliable records.

The ability to speak welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and Proud to Lead competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person specification


Essential criteria

  • NVQ Business Administration L4 or equivalent experience or
  • City & Guilds (AMSPAR) or
  • Diploma in Medical administration or equivalent medical secretary experience
  • RSA/OCR level 3
  • ECDL or equivalent experience
  • Desirable criteria

  • Management qualification or working towards
  • NVQ 3 Customer Service
  • ILM Level 2 (or working towards) relevant equivalent qualification
  • NHS Statutory and Mandatory Training
  • Experience

    Essential criteria

  • Experience of coordinating administration activities
  • Experience of working as a medical secretary
  • Experience of organising workload and people
  • Desirable criteria

  • Previous NHS experience
  • Skills

    Essential criteria

  • Excellent communication skills (written, verbal and telephone)
  • Advanced typing skills
  • Work unsupervised
  • Excellent organisational skills
  • Prioritise own workload
  • Minute taking experience
  • Knowledge

    Essential criteria

  • Knowledge and ability to use Microsoft office applications
  • Evidence of continual personal development
  • Desirable criteria

  • ESR self serve (or equivalent experience of application)
  • Knowledge of Referral To Treatment process (RTT)
  • Personal Qualities

    Essential criteria

  • Good team working ethic
  • Enthusiasm and commitment
  • Proactive and positive attitude
  • Be innovative to meet the challenges of a changing organisation
  • Customer focused approach
  • Other relevant requirements

    Essential criteria

  • If required be able to travel between sites if relevant to the demands of the post
  • Desirable criteria

  • Welsh Speaker
  • To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

    Employer certification / accreditation badges

    Applicant requirements

    Welsh language skills are desirable

    Welsh language skills are desirable