Estate Warden

Chippenham

Salary – £19,679 – £24,489 per annum – depending on skills and experience

Contract type – Permanent

Working hours – Full Time

Close Date – 12 August2022

Interview Date – TBC

About us

In April 2021, GreenSquare and Accord Housing Association merged to create a bigger, better, organisation. GreenSquareAccord was created in order to deliver our purpose of Building Better Lives. Building Better Lives means that we exist to provide the affordable homes and care services that enable people to achieve their full potential, without having to worry about the quality, affordability and safety of their housing and care.

As a charitable housing provider, we provide over 25,000 homes to more than 54,000 people. We deliver over 3 million hours of care to individuals every year. We have a geographical reach from the north east, to the south west of England. And we employ around 4,000 people.

We are committed to providing great homes and care, in a great neighbourhood, with great service.

About the role

We have an opportunity for an Estate Warden to provide a thorough estate warden service to all GreenSquare owned communal areas across the group.

Some of your duties will include:

  • The cleaning and up keep of internal and external communal areas, including carpet and window cleaning
  • Fire compliance including annual fire risk assessments
  • Testing and monitoring communal safety systems including CCTV monitoring systems
  • Customer enquiries from both internal and external customers
  • General awareness of building conditions and reporting any concerns
  • Monitoring car parks and open spaces for fly tipping, graffiti and abandoned vehicles etc
  • Comprehensive record keeping ensuring service charges accurately reflect the service provided
  • As an Estate Warden, you will have close liaison with residents, contractors, DLO and external agencies; also, you will have the opportunity to work alongside colleagues from other teams (including Housing, Contact Centre, Asset Management and Commercial) to ensure services are delivered efficiently and high levels of customer satisfaction are achieved.

    Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.

    About you

    With maintaining important links between residents, customers and GreenSquareAccord, you must have excellent communication skills and are customer focussed.

    It is essential that you have a valid UK Driver`s license, are able to work well along and as part of a team.

    Benefits

    In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).

    All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.

    GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.

    If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

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