Customer Marketing Manager

Developing and implementing omni-channel Customer Experience strategies
Working with strategic market and data insights to create engaging customer marketing strategies.
Building strong relationships with customers through engaging, data-driven marketing communication campaigns that span the entire customer lifecycle from initial interest to loyal advocates
Developing segmented, personalised, and tailored communications plans
Refining, enhancing, and updating marketing communication campaigns based on results, data and market insights
Working with CRM software solutions and Digital Experience Platforms in delivering customer experience and marketing campaigns
Leading a team to plan, develop and execute customer marketing strategies

The Successful Applicant

You are comfortable working in a fast-paced environment, making decisions and acting on your own initiative
You are comfortable with change and managing multiple priorities
You are a critical thinker and problem-solver
You are a strong communicator with excellent interpersonal skills
You enjoy writing and influencing content creation
You are focussed on attention to detail and time management