• Establish the Digital Trust Project Portfolio, ensuring the planning, sequencing, and funding of projects is clear, accurate and understood and are appropriately prioritised and resourced to deliver in line with best-practice project management techniques, following either waterfall or agile methodologies to successfully deliver defined outcomes and realise benefits
  • Owns the department plan which in turn informs wider Data, Security and Privacy departmental strategies and policies as they relate to Digital Trust change, portfolio, project management and contracting
  • Leadership and management of direct reports including project managers and business analysts with the ability to mentor, develop and support accordingly, and recruit the skills and experience required to deliver the portfolio when required
  • Provides relevant support, consultation, and expertise to the Data, Security and Privacy AD and other senior managers associated
  • Coordinates and documents project activities and provides high-level, resource and risk management, contingency planning, and project monitoring in association with project managers
  • Responsible for the Data, Security and Privacy Change Portfolio delivery framework, its associated governance, and policies, thereby maintaining structure and alignment of planned projects and other Digital Trust initiatives
  • Liaises with key stakeholders and team members to assist in the development of business cases
  • Ensures the portfolio outputs are developed and delivered as specified, within their allocated resources, and with risks appropriately managed and mitigated
  • Demonstrate a strong commercial understanding and drive commercial negotiations to achieve project budget targets and value for money
  • Oversees the contract procurement, management, and monitoring of project-related vendor and contractor services
  • Investigates, analyses, and manages complex issues and practices with projects to identify and alleviate potential problems and develop resolutions
  • Resolve conflicts and propose workable solutions to issues as they arise. Negotiate for agreement and implement remedial action plans
  • Demonstrate an in-depth knowledge of risk and issue management methods. Lead the decision-making process to ensure all risks are addressed and plans actioned
  • Participate in learning & development activity and professional development as required in relation to the role
  • Contribute to an environment of continuous improvement and excellence
  • Ensure all legislative, regulatory, policy, process and procedures

The Successful Applicant


  • Understanding of individual data and information rights
  • Understanding of PHSO’s legislation and our UK GDPR, FOIA obligations
  • Development of quality presentations, governance, strategy, and policy documentation
  • Experience in program management and/or the simultaneous management of multiple projects in a complex privacy-sensitive environment
  • Demonstrated experience in successfully planning and implementing sensitive information and digital trust change projects, including the ability to liaise and negotiate with a range of individuals and build strong, productive relationships
  • Evidence of having managed financial and budgetary forecast, actual spend against agreed projects
  • Experience of delivering change involving the information rights of external and internal data subjects
  • A relevant degree and industry certification


  • An awareness of public administration or the NHS and the context in which it operates
  • Previous experience of leading digital trust, data, security, privacy or transparency projects
  • Driving commercial negotiations and tender output reviews/awards
  • ITIL service management qualification

What’s on Offer

  • Office based in Manchester
  • Salary up to £61,
  • Civil Service Pension scheme (minimum 26.6% employer contribution)
  • 30-day holiday entitlement, plus 2.5 extra statutory holidays on top
  • Flexitime: Core hours between 10.00-12.00 and 14.00-16.00
  • Extra 2 days of Flexi-leave each month for additional hours that have been accrued
  • Access to a wide variety of internal and external well-being support, 24/7 assistance programmes and health advice

PHSO is committed to Equality, Diversity and Inclusion (EDI), and welcomes applications from individuals from diverse backgrounds. They are also a Disability Confident organisation. Further information on the EDI Strategy, Employee Networks, and participation in the Disability Confident Scheme can be found in our job pack.

Should you wish to access the Disability Confident Scheme (DCS) or require any reasonable adjustments through the process please contact the lead recruiter to discuss your needs before the advert closes.

To apply, please submit an up-to-date CV detailing your experience that best fits the essential criteria outlined above.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.