The Technical Director helps with the management, development and growth of the Digital Experience team offering within my client’s network. The team creates and develops sophisticated solutions to meet the ever-changing technological landscape and opportunities faced by our clients. S/he will bring together a comprehensive understanding of development, digital platforms and user experience to manage and deliver truly engaging technology solutions.

The Experience team business focuses on three areas of expertise:

  • Design & Build
  • Data & Strategy
  • Experiential & Innovation
  • You should be passionate about technology in all forms and want to build, collaborate and manage projects that are unique and innovative. Working with a wide range of internal resources as well as external vendors to deliver truly collaborative projects.

    Key Accountabilities

  • Client service
  • Help Create solutions for a variety of platforms such as NodeJS, React, iOS, Android, VR, AR, AI/Machine Learning, data visualisation and web-based technologies (HTML, JavaScript, CSS)
  • Production of technical documentation (technical specifications, functional specifications)
  • Engage with clients to provide technical solutions and insight & oversight
  • Present advanced concepts and ideas to clients with clarity
  • People Engagement
  • Contribute to performance appraisal process for peers and managers
  • Oversee work of the team and external vendors to ensure quality and consistency
  • Coach and support staff, within the direct team and around the business
  • Consistently provide ongoing, constructive feedback to staff
  • Take responsibility for personal tactical growth and development using available resources such as on-the-job training and mentoring
  • Assist in recruiting, interviewing and selecting staff
  • Business Development
  • Participate in new business process, including research, audits, idea contribution and proposal preparation
  • Develop a network of industry contacts and vendors
  • Participate in cross-practice and cross-geographical teams to provide clients and prospects
  • Financial Planning and Management
  • Demonstrate understanding of financial concepts at project level, budgets, pricing structure (hourly vs. retainer accounts), over-servicing & profitability
  • Understand and participate in agency billing and invoicing procedure
  • Manage vendors to ensure budget adherence and value of services purchased
  • Facilitate discussions between client and agency billing departments
  • Assist project managers to track and monitoring financials budget vs. actual)
  • Personal Development
  • Demonstrate behaviours consistent with values (Quality, Integrity, Respect, Entrepreneurial Spirit, Mutual Benefits) and Code of Ethics and Business Conduct
  • Commit to continuous learning and improvement of technical skills
  • Set and pursue stretch goals for yourself
  • Product Capability and Development
  • Learn about various capabilities and intellectual property
  • Contribute ideas about how to improve current capabilities and develop new ones
  • Aid in the implementation of new capabilities, products and services
  • Stay up to date with emerging technologies and trends and demonstrate understanding of how they could integrate to campaigns, products and owned intellectual property.
  • Leadership
  • Demonstrate behaviours consistent with company values (Quality, Integrity, Respect, Entrepreneurial Spirit, Mutual Benefits) and Code of Ethics and Business Conduct
  • Demonstrate strong task delegation abilities, setting clear expectations and deadlines, providing needed resources, monitoring progress and providing feedback
  • Manage up, across and down
  • Help coach and motivate digital staff to produce quality work
  • Commit to continuous learning and improvement of your technical and leadership skills
  • Set and pursue challenging stretch goals for yourself
  • Experience

  • Solid commercial experience is required, and the candidate should be highly knowledgeable in development methodologies and industry best practices.
  • Staff management/supervision experience
  • Experience of running and maintaining innovation processes and sessions such as hackathons would be beneficial
  • We Are Aspire Ltd are a Disability Confident Commited employer