• Anywhere

Main duties of the job

The Endoscopy Support Clerk will be responsible for providing an essential support service in the continuing care of patients, ensuring that the casenotes are at the right place at the right time.

The post holder will cross cover in all aspects of the role including, the pulling, filing, preparation, amalgamation and secure transportation/delivery of the casenotes for the purpose of preparing Endoscopy Lists. Providing a professional and efficient reception service within the Endoscopy Unit, ensuring that all patients and visitors are welcomed to the department in an appropriate manner. Ensuring that all service users are aware of the importance of tracking the patient record to its correct location. 

The ability to speak Welsh is essential for this post.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and Proud to Lead competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. 

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. 

Person specification

Qualifications

Essential criteria

  • Good standard of education or equivalent experience
  • Ability to organise and prioritise own workload
  • Basic knowledge of principles of confidentiality
  • Desirable criteria

  • NVQ or equivalent qualification/experience
  • Knowledge of NHS Records Management legislation.
  • Experience

    Essential criteria

  • Experience of working with Microsoft packages
  • Desirable criteria

  • NHS experience
  • Previous Administrative and Customer Service experience.
  • Working with filing procedures.
  • Aptitude and abilities

    Essential criteria

  • Ability to sustain accuracy of work and achieve a consistently high standard.
  • Good written & verbal skills both face to face and on the telephone
  • Attention to detail
  • Desirable criteria

  • Investigative Skills
  • Welsh Speaker
  • Values

    Essential criteria

  • Self-motivated, hardworking & enthusiastic.
  • Presents self as courteous, respectful and helpful.
  • Ability to work autonomously
  • Employer certification / accreditation badges

    Applicant requirements

    The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

    Welsh language skills are essential

    The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

    Welsh language skills are essential