Head of Client Success2024-04-22T11:17:48+01:00
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Head of Client Success Job Vacancy in London, England, UK
Aspire
What is the day-to-day of the role:
Proactively drive a forward thinking programmatic strategy that advances the client’s programmatic maturity.
Have oversight of all the client programmatic marketing activity, understanding and delivering against their key objectives through strong service levels and acting as a trusted partner.
Propose new and existing capabilities that advance programmatic maturity and grow the account.
Act as a point of escalation for troubleshooting and problem deep-dives.
Expert in programmatic implementation, through both platform knowledge and a strong understanding of industry trends and competitor offering.
Required Skills and Qualifications
Able to proactively identify, project manage, and deliver on key initiatives
Strong Programmatic knowledge in order to educate and evangelize to our partners, clients and the wider team.
Excellent Communication skills, effectively translating complex ideas into easy to understand, workable solutions.
Comfortable in speaking to any level of seniority, tailoring your message as appropriate
Best practice generation – significant evidence of having developed and executed on process/workflow/best practice business projects
Solid technical understanding of programmatic technology and Campaign Management methods
Strong analytical skills and ability to problem solve using diagnostic and lateral thinking
Benefits
Flexible working
Free breakfasts daily
Private healthcare cover
Gym membership discount
Early finish on Fridays
Day off for your Birthday
Career counselling & knowledge centre
If this role sounds like something you’re looking for, hit the Apply button now and get in touch to discuss further!
We Are Aspire Ltd are a Disability Confident Commited employer