General Assistant


Term-Time – £0

We are CH&CO, a group of chefs, nutritionists and people pleasers with a shared passion for food that fuels emotional positivity as well as physical wellbeing. In a world where what we consume is becoming ever faster and more disposable, we’re proud to take a more thoughtful, mindful approach to the food experiences we source, prepare and present.

Key responsibilities and accountabilities

Food Service
• Serve all food to the highest standard and in line with the CH&CO style using the correct tools and presentation techniques.
• Prepare and serve all beverages in a timely manner and to the CH&CO standard.
• To assist with food preparation in kitchen to the CH&CO standard as required
• To set up service counters for service and keep the service areas clean, tidy and presentable in line with the CH&CO standards.
• Clean and wash up all equipment, kitchen and service areas to comply with cleaning schedules.
• Under the guidance of the GM / AGM ensure that merchandising at service counters and dining areas have products correctly priced, labelled and in date.
• Work with colleagues to maintain food availability during service periods.
• Assist in the cleaning and clearing of tables polishing of cutlery.
• Clean and replenish vending machines, if necessary, with change and product and deal with minor vending issues (blocked cans/incorrect loading). Report any vending issues that cannot be resolved to the AGM /GM.
• Handle the till and cash sales accurately and to take responsibility for the security of all monies in the till and assist with cashing up procedures in line with CH&CO standards.
• Assist in monthly stock take as directed.

Customer Service
• Maintain a professional and friendly image with the client and customers at the relevant site.
• Attend to customer needs in a polite and helpful and friendly manner providing assistance where necessary in line with the CH&CO style.
• Provide information to customers about the food and make recommendations.
• Work with all colleagues in a polite and helpful way to ensure excellent customer service.

Health & Safety
• To understand and comply with CH&CO and statutory health, hygiene and safety, quality standards including COSHH and HACCP ensuring all tasks are carried out in accordance these standards.
• Wear the correct uniform and safety shoes as directed and maintain uniform items appropriately.
• Report any equipment and/or building fabric faults and any hygiene, health and safety hazard to the GM/ AGM.

Occasional Responsibilities
• To attend training courses and attend CH&CO meetings when necessary
• Assist in monthly stock take as directed.

We are proud to be a Disability employer, we will ensure that a fair number of disabled applicants who meet the entry criteria for this position will be offered an interview.

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