Main duties of the job

As part of the team, assist with the:

Management, maintenance, testing, training and user support of a portfolio of software solutions, with particular emphasis but not exclusively, on PAS applications, WCP, STARR and SharePoint, which may impact across the organisation.

Training and ongoing application management activities that support one Health Board wide patient administration solution. Integrated National Solutions and specific agreed local business and clinical system solutions to ensure business continuity and facilitate process improvements

Tasks relating to second-line support of software applications within their portfolio.

Analysis of operational changes and/or problems and advising on the most appropriate software solutions.

Planning, management, implementation and receiving into support discrete projects across the whole Health Board.

Planning and take part in testing and training of software and ensure the appropriate documentation is completed and published.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and Proud to Lead competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. 

Person specification

Qualifications

Essential criteria

  • Educated to Diploma level / equivalent level of work experience and knowledge
  • Evidence of Continual Professional Development
  • Knowledge of one or more business/clinical systems
  • Experience in the support of software solutions
  • Participation in change management projects and process re-engineering
  • Problem identification and solving

    • Desirable criteria

  • Level 1 registration for UK Council for Health Informatics (UKCHIP)
  • Knowledge in application management
  • Experience of managing change.
  • Experience of working in an NHS/social care or voluntary sector setting

    • Skills

    Essential criteria

  • Meets all essential criteria as per attached job description/person specification

    • Desirable criteria

  • Spoken or written Welsh Language

    • To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

    Employer certification / accreditation badges

    Applicant requirements

    Welsh language skills are desirable

    Welsh language skills are desirable