We are always active in discussions with Service Designers with experience and knowledge of GDS working environments and are currently looking to offer fresh opportunities to join high-profile projects based in Scotland, working on a hybrid basis. There is a need at different levels of experience, so whether you are still pretty new to the Service Designer role you have been doing, or experienced with Service Design expertise in multiple roles across the Public Sector or Government, then there is a place waiting for you to discuss at an informal interview which we can arrange at your convenience. Of all the traits and skills we look for in the candidates we successfully place, these current projects will resonate best with those who put empathy as a personal trait and a genuine interest in putting the needs of the end user at the heart and center of everything they do. User-Centric Design where the customer/user is put first is what this is all about – join us in the journey.

Hybrid Working Arrangements:

As the working world continues to get back to working in-person with colleagues and stakeholders, these roles will be working on a hybrid model, with occasional time spent on-site in Central Scotland around Glasgow, Edinburgh and/or Dundee when you are not working remotely from your home location. You will be issued with a laptop with full access to all required systems and colleagues in order to fulfill your role to the most effective way possible regardless of where you are. Core hours take into account the fact we all require flexibility for work/life balance, as the goal is to support one another in a Team environment and that means later starts and earlier finishes are part and parcel of day-to-day life in the role.

Next Steps:

If you have got experience in Service Design and are familiar with working to GDS standards, then we would love to hear from you. Send on your most recent CV immediately to start the process, which we can walk you through every step of the way. There are a number of projects with requirements which may suit your skills best, so we would love to talk to you about them and get the best match possible. There are also various ways which you can be engaged to suit your own personal circumstances, so if salaried roles may suit you better than an Inside or Outside Scope of IR35 day rate contract role, then we will support you with the best advice and engagement model that works for you. Whatever your level of experience, we will have the right level of role and associated reward to go with it.

Security level screening:

All successful candidates will need to be passed through the BPSS screening process, which will involve having a current Disclosure Scotland or DBS certificate, so please chat with us about any challenges that may present or look into obtaining or updating this if you have not done so already.

We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process

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