Main duties of the job

The role of the Cancer Tracker/Clerk is to take proactive steps to ensure progression of the cancer patient journey from point of suspicion of cancer through the diagnostic pathway to diagnosis and treatment or to the point where the patient is no longer deemed suspicious of having cancer (i.e., downgraded) in accordance with Welsh Government target guidelines and requirements. The post holder will work closely with the Cancer MDT Coordinator/Trackers and Cancer Services Management Team, liaising with Administrative and Clerical Staff to progress pathway and ensure timeliness. To identify and highlight constraints to Cancer Services staff, including liaison with the departments involved in providing care and core services, ensuring that planned steps in the diagnostic pathway progress smoothly and in a timely manner with the overall purpose of ensuring timely diagnosis to assist with achieving Welsh Government cancer targets and positive patient outcomes and survival.

Dealing with general enquiries to Cancer Services Office, entering data onto the cancer database and providing general office duties and support to the Cancer Coordinators, Cancer Team Leader and Cancer Services Manager.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and Proud to Lead competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

  • Tracking of suspected cancer /cancer patients which will require communication with other departments within the organisation and external to the organisation to enquire about timely next steps in the patient pathway and to escalate next step dates where necessary (patient contact is minimal)
  • Dealing with office enquiries
  • Entering data onto the Cancer database
  • General administrative duties
  • Filing
  • Assist with retrieval of medical case notes
  • To source, collect and validate accurate data from differing PAS systems, in accordance with agreed practices and standards;
  • To ensure cancer pathway data is recorded and pathway issues are reported to the departmental management team in a timely manner
  • To actively support the Cancer Coordinators/Trackers ensuring patients are not delayed to a cancer diagnosis and ensuring suspected cancer patients are downgraded in a timely manner once the patient is deemed no longer suspicious of having cancer
  • To support the Secretarial staff in providing advice and guidance on Cancer Pathway related matters
  • To validate data to diagnosis or downgrade as instructed by cancer management team
  • To collect additional data on an ad hoc basis when required by line manager
  • To produce statistical information in report format using Excel
  • To develop and maintain effective working relationships with other staff in departments across the Health Boards sites
  • provide accurate information for cancer management team when required
  • Ensure that all records/reports of a confidential nature are handled and stored in accordance with Health Board Policy
  • Assist and undertake audits as required and on a need to know basis
  • Liaise closely with supporting specialties e.g Radiology, Pathology etc., to ensure patients move along their pathways in a timely manner
  • Any other duties required to support the Cancer Service Team
  • Communicate on a daily basis with administration staff and Cancer Services team members (within and outside of the organisation) for tracking of cancer patient pathway purposes
  • Recording accurate data regarding patient pathways on a daily basis using keyboard skills and a number of IT systems maintaining patient pathway records from point of suspicion to diagnosis, to ensure information is accurate and up to date for future reference, complying with the Data Protection Act
  • Prepares simple reports on waiting times
  • Assist in the creation/development of spreadsheets

    • You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

    Person specification

    Qualifications & Knowledge

    Essential criteria

  • Good standard of general education
  • IT skills
  • Previous knowledge and experience of WPAS and other databases, software systems used in the NHS and office environment experience essential e.g. word, email, RADIS.
  • NVQ Level 3 or equivalent experience.
  • RSA Level 2 or equivalent experience.

    • Desirable criteria

  • Medical terminology knowledge
  • Understanding of the function of MDT and the cancer pathways.
  • ECDL

    • Experience

    Essential criteria

  • NHS experience and experience of IT systems
  • Experience of working in an office environment
  • Experience of Microsoft applications
  • Able to work independently as well as part of a larger team

    • Desirable criteria

  • Experience of working within Cancer Division

    • Aptitude and Abilities

    Essential criteria

  • Polite telephone manner
  • Good time management
  • Must be able to prioritise own workload
  • Communicate effectively with other departments to gain the co-operation of others

    • Desirable criteria

  • Ability to speak Welsh

    • Values

    Essential criteria

  • Approachable nature
  • Motivated and enthusiastic
  • Committed to making a difference

    • Other

    Essential criteria

  • Offers a degree of flexibility regarding working hours for the benefit of the service

    • To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

    Employer certification / accreditation badges

    Applicant requirements

    Welsh language skills are desirable

    Welsh language skills are desirable