Job overview

We are looking for a full time enthusiastic and experienced Administrator who enjoys working with a team. The Children’s Sexual Assault Referral Centre (CSARC) is based at Brighton General Hospital. You will be working as part of a supportive multidisciplinary team made up of Doctors and Specialist Nurses. The service aims to provide a welcoming child-centred service to meet the specific health needs of children who have allegedly been sexually assaulted.

You will also provide support to the Children in Care and Safeguarding Teams as and when required.

Main duties of the job

You will be responsible for providing full administrative support to all team members and work within what can be a busy and sometimes challenging environment. The role requires a high level of accuracy and attention to detail. You will have experience typing clinical letters and reports.

The role is primarily office based and not a patient facing role. However you will be dealing with telephone referrals and enquiries. You will be arranging clinic appointments and multi-disciplinary meetings which include police and social workers.

Working for our organisation

Sussex Community NHS Foundation Trust (SCFT) is the largest community healthcare provider in Sussex.

Over 8,400 full time, part time and bank staff members

Medical, nursing and therapeutic care provided to over 10,000 children and adults a day

July 2018 Care Quality Commission (CQC) rating of ‘Good’ with ‘Outstanding’ features

Flexible working patterns offered across all services

Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks

Accredited Level 3 Disability Confident Leader

SCFT is an inclusive employer that promotes equality and challenges discrimination, and welcomes applications from people of all backgrounds. Applications from Black, Asian and Minority Ethnic (BAME) candidates, disabled candidates and LGBT+ candidates are particularly encouraged, to ensure the Trust’s workforce reflects the diverse communities it serves.

This advert closes on 26 August 2022.

Detailed job description and main responsibilities
You will be responsible for providing full administrative support to all team members and work within what can be a busy and sometimes challenging environment. The role requires a high level of accuracy and attention to detail. You will have experience typing clinical letters and reports.

The role is primarily office based and not a patient facing role. However you will be dealing with telephone referrals and enquiries. You will be arranging clinic appointments and multi-disciplinary meetings which include police and social workers.

Please refer to the Job Description and Person Specification for more information.

Person specification

Qualifications and/or professional registration
Essential criteria

  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
  • RSA 3 typing or equivalent

    • Desirable criteria

  • ECDL (or in training)

    • Experience
    Essential criteria

  • Significant administrative/ secretarial experience including initiating and maintaining office systems.
  • Experience of working in a busy office environment

    • Skills and knowledge
    Essential criteria

  • Good interpersonal skills demonstrating tact and diplomatic abilities
  • Ability to work without supervision Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines
  • Ability to liaise with a variety of professional groups
  • Good written and verbal communication skills
  • Formal minute taking
  • Ability to meet deadlines
  • Good organisational skills
  • Audio typing skills
  • Ability to produce documents to a high standard of presentation and accuracy
  • Computer literate
  • Ability to work autonomously and as part of a team and ensure that clinical and managerial colleagues are well-supported and not required to frequently get involved in administrative matters
  • Experience of using SystmOne (NHS health record system)
  • Knowledge of the NHS
  • Knowledge of Medical Terminology
  • Knowledge of Microsoft packages including Word, PowerPoint, Outlook with calendar organisational skills and Excel
  • Understanding of confidentiality
  • An understanding of equal opportunities in relation to staff and patients

    • This post may close earlier than the published closing date if sufficient applications are received.

    Correspondence relating to this vacancy will be conducted electronically. If you have not heard from us within two weeks please assume that your application has been unsuccessful on this occasion. Please ensure that you check your emails, including your junk folder, on a regular basis. References will be requested electronically as well; please ensure you provide correct contact details for referees.

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