Main duties of the job

An exciting opportunity has arisen to join the Gastroenterology Team within Wrexham Maelor Hospital. The post holder will be required to provide an accurate, confidential and supportive secretarial service to the department predominantly supporting the Consultants and Specialist Nurses with the Referral Management System (RMS) as well as processing patient letters, communicating with patients and other members of staff to maintain safe patient pathways.

The post holder will support the delivery of a comprehensive high quality medical secretarial administrative service as part of a team, providing cross cover during periods of staff absence and managing/prioritising workload to ensure the provision of all secretarial and administrative duties to support the Consultant/Clinical team.

Excellent written and communication skills, together with the ability to prioritise work and meet deadlines are essential.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and Proud to Lead competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person specification

Qualifications

Essential criteria

  • NVQ Business administration L4 of equivalent experience or City & Guilds (AMSPAR) Level 3 Diploma in Medical Administration or equivalent medical secretary experience
  • RSA / OCR level 3 or equivalent experience or qualification in typing
  • ECDL or equivalent experience

    • Desirable criteria

  • Management qualification or working towards
  • NVQ 3 in Customer Service
  • ILM Level 2 (or working towards) relevant equivalent qualification

    • Experience

    Essential criteria

  • Experience of coordination administration activities
  • Experience of working as a medical secretary
  • Experience of organising workload and people

    • Desirable criteria

  • Previous NHS experience

    • Skills

    Essential criteria

  • Excellent communication skills
  • Advanced typing skills
  • Will work unsupervised
  • Excellent customer service skills and able to prioritise own workload
  • Excellent organisational skills

    • Knowledge

    Essential criteria

  • Knowledge and ability to use Microsoft office applications
  • Evidence of continual personal development

    • Desirable criteria

  • Knowledge of referral to treatment (RTT)

    • Personal Qualities

    Essential criteria

  • Good team working ethic
  • Enthusiasm and committment
  • Proactive and positive attitude
  • Be innovative to meet the challenges of a changing organisation

    • To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

    Employer certification / accreditation badges

    Applicant requirements

    Welsh language skills are desirable

    Welsh language skills are desirable