Job Title: Business Systems Analyst

Location: Newcastle/Remote

Duration: Permanent

The Role:

Are you an enthusiastic and experienced Business Systems Analyst interested in playing a key role in serving your community through the provision of exciting new technology that will support our staff to deliver an outstanding public service?

As a Business Systems Analyst, you will elicit requirements and perform system analysis and design identifying potential efficiencies at the system design level while supporting the successful implementation of technical change that meets user, business, and architecture requirements. Undertaking post-implementation review to ensure end-users receive a quality service. You will need to demonstrate your experience in system testing and quality assurance together with strong analytical skills. You will also have to demonstrate excellent team workmanship and communication skills as you will be expected to work within a team consisting of end users, development resources, and external/contract staff. The successful applicant will be contributing to new critical solutions using appropriate requirements elicitation and methodologies including agile delivery methodologies in line with demanding time constraints to deliver a high-quality standard of workmanship.

Responsibilities:

  • You will work with End Users across the business to fully understand the challenges they are facing, documenting user requirements and quality criteria relating to affiliated technical change delivery.
  • You will contribute to the design of enhancements to existing computer systems as well as the development of new applications ensuring user experience is at the forefront of any design.
  • You will also ensure integrity and quality through effective testing of the delivered products while supporting the End Users with their User Acceptance Testing.

    • Requirements:

  • A degree, HND or equivalent qualification, or significant relevant experience
  • Background in Digital, Data and Technology
  • Extensive experience in data and system analysis
  • Strong experience in testing
  • Ability to bridge the gap between technical and business language to create pragmatic and appropriate solutions
  • Strong customer service and stakeholder management experience
  • Communication, writing, consulting and client-facing skills

    • Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI and Business Disability Forum partner organisation.

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