About the Role

Richmond and Hillcroft Adult and Community College is based in Richmond, Surrey, close to the High Street and Richmond Green. We offer a wide range of course to adults in the local community and beyond.

We are looking for a Team Leader with experience of supervising a team in a busy customer facing environment, delivering excellent customer service and administrative support for a busy adult and community college. The sucessful candidate will be required to work flexible at both the Richmond and Surbiton college sites on a flexible rota basis.

About You
Do you have Team Leading experience in a customer focussed work place? We are looking for someone who has experience and is comfortable dealing with adults from all walks of life, both in person, on the phone and by email.
You will lead the team to successfully manage daily tasks, keep them motivated and engaged.

Further details:

About the College:

We welcome over 7,000-learners through the doors of our two campuses each year. Our learners reflect our community, coming from all abilities, backgrounds and ages. Our curriculum is equally diverse – we offer over 2,000-courses of excellent quality across multiple disciplines.

We are dedicated to closing the achievement gaps between the most advantaged and disadvantaged adults in our community. We are proud of our specialist courses which help adults with learning disabilities develop skills for life, work and independent living; plus, our women-only offer which helps women get back into learning and employment.

Our college extends over two beautiful campuses in Richmond and Surbiton, with dedicated art and business schools, a 120-seat theatre, offices, classrooms, workshops and kitchens, as well as a newly-created co-working space. We are ambitious for the future of the college. Plans are in place to design and build a new purpose-built teaching centre at our Surbiton campus over the next 2-years.

About the benefits:

At Richmond and Hillcroft Adult and Community College, we value our staff, whether they be full-time, part-time, permanent, or variable hours; we recognise the value everyone makes to our College in helping us to achieve our strategic goals, to help others in their learning. We have therefore, put together a number of benefits which are designed provide each individual with access to benefits that identifies our gratitude to you, for your continued support and hard work:

  • Our benefits: Competitive salariesExcellent contributory pension schemeA commitment to your ongoing learning and professional development, including:Fully funded professional development if required for your role (subject to applications)1 free course per year from our wide-ranging curriculum or 50% discount on any qualification RHACC courseGenerous holidays which increase with each year of serviceAll staff are able to request flexible working arrangements Progressive family friendly policiesAn onsite creche where you can enjoy staff discountsDesirable locations with very good connections into and out of LondonOther benefits that we offer:Discounted private healthcareEye care vouchersA cycle to work scheme
  • Due to the high volumes of applications, we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.

    Safer Recruitment:

    Richmond and Hillcroft Adult and Community College are committed to safeguarding and promoting the wellbeing of students and staff. This process begins with our safer recruitment process which involves using the Disclosure and Barring Service (DBS) for enhanced clearance checks for all staff, seeking references from previous employers, confirming the identity of all appointees, and checking that they have a right to work in the UK. No candidate will be allowed to commence active duty within the College, until our safer recruitment process has been fully completed to the required standards.

      Equality, Diversity, & Inclusion:

    At RHACC, we are committed to the promotion of equality and diversity and as part of this we seek to ensure the fair treatment of applicants for roles at the College. We are a disability confident employer and guarantees an interview for any disabled applicant who meets the minimum criteria for the job. As an employer who is committed to equality, we actively encourage applications from all those within the protected characteristic groups defined under the Equality Act.Â