Main duties of the job

The TTP Programme is defined nationally and the Health Board is responsible for leading the delivery of the service across North Wales and working with our other partners. This is a significant service in response to managing Covid-19 and is expected to be a requirement for some time.

The Health Board has a results process which consists of informing individuals of their results where the text message has failed, investigates missing results and responds to queries relating to the outcome of tests. The Referral and Results Hub Manager will be responsible for the day-to-day coordination and management of a team of administrators.

Due to the nature of this work, there is a requirement for the post holder to work flexibly, to cover a 7-day a week rota. Occasional out of hours work may be required during times of high demand.

Due to Covid19 guidelines, there is no specific base for this role as it is predominately homebased working and so a good internet connection is required.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Important information:  Please note this position is for a Permanent Contract with BCUHB. You will remain on a B6 grade for the duration of the Antigen Service. At the point the Antigen Service is no longer required, the Organisational Change Process will be followed to support you into a suitable position (guaranteed B3) within the organisation. 

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and Proud to Lead competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person specification

Qualifications and/or Knowledge

Essential criteria

  • Degree level education or Equivalent experience. Evidence of continuing professional development Professional Management Qualification or Equivalent experience

    • Experience

    Essential criteria

  • Significant experience working in the NHS or Health related field Experience of working in a multi agency environment in order to plan and deliver services. Experience of working without guidance or supervision. Experience of managing own workload. Demonstrating experience of successful negotiation and leading change management. Wide experience of making tactical decisions using own judgement to achieve organisational objectives. Experience of service and strategic development in the NHS. Budget monitoring and financial management Experience of managing staff working form multiple sites

    • Desirable criteria

  • Well developed managerial experience across a range of areas. Budget monitoring and financial management. Experience of managing multiple numbers of staff. Experience of managing Testing and Results processes relating to Covid-19 Experience of managing and supporting one-off large scale incidents

    • Aptitude and Abilities

    Essential criteria

  • Ability to motivate and influence others. Effective interpersonal and influencing skills. Excellent Leadership skills. Excellent self motivation. Ability to work collaboratively and develop effective working relationships with Clinicians and Managers. Excellent presentation and communication skills. Excellent communication skills, written/verbal and formal/informal to all levels of the organisation. Ability to devise, implement and supervise Standard Operating Procedures and systems. Excellent working relationships with stakeholders.

    • Values

    Essential criteria

  • Ability to deal tactfully with highly sensitive situations. Ability to access, evaluation and ere- evaluate a wide range of options. Flexible and responsive to change and competing priorities. Ability to work well under pressure.

    • To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

    Employer certification / accreditation badges

    Applicant requirements

    Welsh language skills are desirable

    Welsh language skills are desirable