Main duties of the job

The post holder will work as part of a team with responsibility for the recruitment & selection of potential volunteers and all related administrative processes including interview and selection, arranging references, arranging online DBS checks and health screening.

Volunteers play an integral part in delivering services across the health board and we truly believe that volunteers complement our workforce in a variety of ways, adding value to the experience of patients and visitors. 

This post is fixed term/secondment for 12 months due to meet the needs of the service.

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. 

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and Proud to Lead competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

The post holder will work as part of a team with responsibility for the recruitment & selection of potential volunteers and all related administrative processes including interview and selection, arranging references, arranging online DBS checks and health screening.

Through proactive engagement with volunteers ensure all activities meet with the Health Boards service needs and are carried out in line with Health Board policies and expected boundaries of volunteering.

Be the daily contact for the volunteers.

Provide regular contact and emotional support to all volunteers to encourage motivation, loyalty, and retention and ensure that their work is valued and celebrated.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person specification

Experience

Essential criteria

  • Previous NHS/Public/Voluntary Sector experience.
  • Networking and working across organisational boundaries.

    • Desirable criteria

  • Previous experience of coordinating volunteers
  • Experience in a Social Care or 3rd Sector setting

    • Other

    Essential criteria

  • Enthusiasm to develop new areas of work and improve patient experience.
  • Ability and experience to deal with a wide range of complex enquiries with confidence, patience and discretion.

    • Desirable criteria

  • Ability to work on own initiative to organise work with minimal supervision
  • Positive attitude

    • To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

    Employer certification / accreditation badges

    Applicant requirements

    Welsh language skills are desirable

    Welsh language skills are desirable