Main duties of the job

The Posture & Mobility Service is looking for an individual to join the Admin team to provide a reception and administrative duties.

We are seeking a highly motivated and committed team member with attention to detail and strong communication skills to join our department. It is essential that you are able to demonstrate tact and sensitivity, interpersonal and organisational skills. You will also need to have good IT skills and have previous experience in a role involving patient or customer contact.

Flexibility, team working and wiliness to help others are a requirement for this post and you will need to be able to use your own initiative to ensure your work is processed and prioritised efficiently.

You will be working as part of an administration team, where typical duties include general office duties such as responding to emails and telephone enquiries, typing and maintaining records and liaising with other Teams within the department and external agencies.

The ability to speak Welsh is essential for this role. 

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and Proud to Lead competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. 

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. 

Person specification

Qualifications and Knowledge

Essential criteria

  • Welsh speaker minimum of level 3
  • GCSE maths & English
  • RSA Stage II or equivalent experience

    • Desirable criteria

  • ECDL
  • NVQ level 2 Business admin/Customer service

    • Experience

    Essential criteria

  • Reception experience
  • Previous experience in an administrative role involving patient contact or external customer contact
  • Previous experience in an administartive role involving telephone conatact

    • Desirable criteria

  • Experience of working in a hospital environment
  • Experience of working within a busy office environment

    • Skills

    Essential criteria

  • Good Knowledge of IT
  • Excellent organisational skills
  • Excellent communication skills

    • Desirable criteria

  • Knowledge of Database/spreadsheets
  • Knowledge of medical terminology

    • To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

    Employer certification / accreditation badges

    Applicant requirements

    Welsh language skills are essential

    Welsh language skills are essential