Main duties of the job

Applications are invited for the post of Cardiac Services data management and administration support officer.

The post holder will provide an efficient administration service to support the medical secretary team within the Cardiac Rehabilitation / Heart failure team.

The role will involve working closely with administrative, other secretarial, nursing and medical colleagues to providing a comprehensive secretarial support service. The post holder will be required to undertake audio typing of clinical letters, discharge summaries and other annotation and medical records handling, filing and other administrative tasks.

Previous medical administration experience is essential. Experience of working in a busy office environment is desirable.

The successful candidate should be able to commence in this post very soon, therefore it is imperative that you have your line-managers agreement for this secondment.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

The post is fixed term/secondment for 12 months due to meet the needs of the service. 

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for the post. 

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and Proud to Lead competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac 

Person specification

Qualifications

Essential criteria

  • Good standard of education GCSE or equivalent
  • Have obtained or working towards ECDL
  • R.S.A. Stage II Word Processing and/or Typewriting or equivalent qualification
  • Experience

    Essential criteria

  • Experience in a secretarial or administrative role
  • Experience of an office based environment
  • Experience dealing with a wide range of people (either over the phone or face-to-face), including both health professionals and patients / carers
  • Experience of working with IT systems
  • Desirable criteria

  • Medical background ie GP Practice/Reception
  • Experience of the patient administration system – WPAS
  • Experience in a secretarial role
  • Skills

    Essential criteria

  • Proven communication & organisational skills
  • Good telephone manner
  • Skilled in use of a range of IT systems and databases
  • Ability to prioritise and organise own workload
  • Able to work with minimal supervision
  • Desirable criteria

  • Producing reports from database(s)
  • Knowledge

    Essential criteria

  • Knowledge of & application of MS Windows applications, especially word and excel
  • Understands the importance of data protection and confidentiality
  • Desirable criteria

  • Knowledge of the patient administration system
  • Personal Qualities

    Essential criteria

  • Capable of working under pressure with minimal supervision
  • Self-motivated
  • Discreet/confidential
  • flexible approach to work
  • Commitment to teamwork
  • Self-motivated and responsive to changing needs
  • To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

    Employer certification / accreditation badges

    Applicant requirements

    Welsh language skills are desirable

    Welsh language skills are desirable