Main duties of the job

An exciting opportunity has arisen for an enthusiastic and experienced Senior Secretary to provide support to the Central Orthodontic Team.

This key role requires excellent secretarial, communication and organisational skills. Duties will include diary management, audio typing, email management and telephone contact with the general public. You will also need to have a flexible approach to work, having the ability to assess situations, prioritise incoming information, address issues directly and escalate issues to the Management Team and Clinical Team as appropriate.

Excellent communication and organisational skills are essential including the ability to build strong working relationships with senior managers, clinical and key administrative staff. You will be a team player and be able to work on your own initiative and manage a busy workload.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. 

This post is for a permanent position in the department.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and Proud to Lead competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac 

Person specification

Qualifications

Essential criteria

  • NVQ Business administration L4 or equivalent experience Or City & Guilds (AMSPAR) Level 3Diploma in Medical administration or equivalent medical secretary experience
  • RSA /OCR level 3 / ECDL or equivalent experience

    • Desirable criteria

  • Management qualification or working towards
  • NVQ 3

    • Experience

    Essential criteria

  • Experience of coordinating administration activities.
  • Experience of working as a medical secretary
  • Experience of organising workload and people

    • Desirable criteria

  • Previous NHS Experience

    • Skills

    Essential criteria

  • Excellent communication skills
  • Advanced typing skills
  • Evidence of Continual Personal Development
  • Excellent customer service skills
  • Excellent organisational skills
  • Will prioritise own workload
  • Minute taking experience
  • Knowledge and ability to use Microsoft office applications

    • Desirable criteria

  • Knowledge of Referral To Treatment process (RTT)

    • To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

    Employer certification / accreditation badges

    Applicant requirements

    This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

    Welsh language skills are desirable

    This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

    Welsh language skills are desirable