We are seeking a Clinical Support Administrator to join our team on a permanent basis! The Clinical Support Administrator provides administrative support and coordination activities for a team of people and therefore administrative/customer service skills and great attention to detail is required for this role.
What you’ll be doing:
Working under the management and direction of the Team Leader and QLS Team Manager (QLSTM) the Clinical Support Administrator plays a key role within the Business by proactive queue management ensuring QLS Disability Assessors have the correct workloads and work types. Where required the Clinical Support Administrator will provide administrative support to the connecting departments including Escalations and Clinical Governance Teams. In addition to the administrative duties the Clinical Support Administrator is also expected to support with call handling.
What we’re looking for:
Abou t Capita PIP
We are Capita, an independent company working with the Department for Work and Pensions (DWP) to carry out Personal Independence Payment (PIP) assessments across England and Wales.
Our role is to understand how your long-term health condition or disability affects your daily life to help the DWP to assess your PIP claim fairly and accurately. The DWP will look at the assessment report, your ‘How your disability affects you’ form and any other evidence you have provided to make a decision on your PIP claim.
What’s in it for you?
What we hope you’ll do next:
Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.
We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at For more information about equal opportunities and process adjustments, please visit the Capita Careers website.