Coffee Shop Assistant

Birmingham

Term-Time – £8.91

We are CH&CO, a group of chefs, nutritionists and people pleasers with a shared passion for food that fuels emotional positivity as well as physical wellbeing. In a world where what we consume is becoming ever faster and more disposable, we’re proud to take a more thoughtful, mindful approach to the food experiences we source, prepare and present.

Main Responsibilities:
To ensure that legal and company requirements are adhered to in respect of Hygiene, Health & Safety, Employment Law, and Food Safety Law for all staff, visitors and customers
To ensure that all the unit standards, administration, payroll, cash control, stock control and security procedures are accurate and in accordance with CH&Co policies and procedures
To report all accidents, breakages, losses, unsafe working conditions and any other irregularities
To ensure a standard of personal and general cleanliness and hygiene.
To ensure that point of sale materials are correct and descriptive menus accompany all dishes and adequately represent the dish they support.
To strive to continually exceed Customer expectations and provide excellent customer care
To report and where possible take action about customer or client complaints or complimentsTo be responsible for the preparation, service and presentation of food and beverages and other catering requests
Provide cover in other areas if requiredTo undertake any other reasonable duties as requested by management
Candidate Profile:
To ensure you adhere to the correct standards of dress and appearance as set out in Company handbook
To be a committed and motivated Team member focused on the delivery of CH&Co values
To ensure you maximise selling opportunities by having full product knowledge of all items available
To maintain a happy and helpful manner and attitude throughout your work.
Be polite and courteous and help your colleaguesParticipate in staff meetings and training as required
Desired Experience:
Able to deliver and exceed client expectations
Able to work on large teams
Has experience of working in a similar environment

We are proud to be a Disability employer, we will ensure that a fair number of disabled applicants who meet the entry criteria for this position will be offered an interview.