Main duties of the job

First point of contact for the Head of Operations and Head of Nursing by telephone, e-mail and correspondence or for visitors. 

Provides administrative and secretarial support to the Head of Operations and Head of Nursing as part of the Divisional Administrative Business Support Team. This will include the scheduling and re-arranging of diaries, audio typing, compilation of spreadsheets, and compilation of reports.

Schedules and arranges meetings including the compilation of agenda and the taking and transcribing of formal minutes.

Manages the diary of the Head of Operations and Head of Nursing, including the scheduling and rescheduling of appointments.

Deal with confidential and sensitive documents / issues, maintaining the strictest confidentiality and discretion at all times. This may include information of a distressing nature.

Prepares papers and reports using the Microsoft Office package.

Required to work on own initiative referring or seeking advice from the Business Support Manager where required.

Initiate correspondence and prepare responses on behalf of the Head of Operations and Head of Nursing, and respond directly as appropriate.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and Proud to Lead competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person specification

Qualifications

Essential criteria

  • RSA III / NVQ 3 Qualification or equivalent.
  • ECDL Qualification or equivalent.
  • Diploma in Business and Administration or experience at Diploma level
  • Advanced knowledge of word processing, spreadsheet and presentation packages.
  • Ability to take minutes

    • Desirable criteria

  • Typewriting / word processing qualification.
  • Comprehensive knowledge of Windows, Word, Excel, PowerPoint
  • Knowledge of Organisation

    • Experience

    Essential criteria

  • Experience of setting up and using filing / IT systems
  • Familiar with office procedures & deadlines

    • Desirable criteria

  • Previous experience of working as Administrator / PA to Senior Management or equivalent.
  • Previous experience of working within the NHS.

    • Skills

    Essential criteria

  • Ability to work unsupervised and make decisions.
  • Excellent customer care skills.
  • Ability to work under pressure
  • Ability to maintain confidentiality

    • Desirable criteria

  • Audio typing skills
  • Confident in all aspects of office practice

    • Employer certification / accreditation badges

    Applicant requirements

    This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

    Welsh language skills are desirable

    This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

    Welsh language skills are desirable