The Role
will be working within the Household support Fund Team who are providing a high level of customer service and compassion to the residents of Cumbria who find themselves struggling with the Cost of Living. This role is fast paced sees high volume of requests and can be challenging therefore excellent customer service skills and a flexible approach is required.
Interview Details
Closing Date: 11/07/2022
Interview Date: w/c 18/07/2022
We are able to accommodate both in person and virtual interviews. If virtual your interview will preferably be undertaken using the Microsoft Teams software which is currently free for new users however if there are any issues with accessing this technology we are happy to discuss alternative arrangements prior to the interviews.
Options will be discussed with candidates once they have been invited to the interview stage of the process and if you have any concerns or adjustments are needed we are happy to discuss.
What we can offer you
Cumbria County Council is a modern vibrant place to work offering a range of staff benefits including:
*Excellent training and development offers
*Flexible working opportunities
*Opportunity to join the Local Government Pension Scheme
*Boost your pension with Shared Cost Additional Voluntary Contributions (facilitated by AVC Wise)
*Various perks and discounts schemes including money off your phone contract and local gyms
*Competitive rates of pay
Equality Diversity and Inclusion
Cumbria County Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive supportive culture that values and celebrates our differences.
As a Disability Confident Employer disabled applicants who meet the essential criteria of this job are guaranteed an interview.
