The role

Fixed Term until End of March 2023

As part of Benefits and Exchequer Services an opportunity has arisen for a high calibre, motivated and customer focused person, to join our Local Taxation Team.

Reporting directly to the Local Taxation Team Leader, the post holder will assist a highly motivated team working in a challenging role, to effectively deliver Benefits & Exchequer Services that are of the highest standards, cost effective and efficient.

Duties will include a wide range of complex clerical and administrative tasks in order to provide a quality service for the billing and collection of Council Tax and Business Rates, in accordance with current and new Government Legislation and Council Policy.

The ability to deal courteously and effectively with both internal and external customers in writing and over the telephone and an ability to handle figures and other data quickly and accurately is essential.

Applicants should have:

· A good standard of education

· Excellent communication skills

· A good track record of working under pressure and achieving deadlines

Previous experience of working within a Council Tax and Business Rates environment would be essential as would knowledge of council tax and non-domestic rating law.

The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

If you are a permanent WBC employee you will need to apply for this fixed term position as an internal secondment opportunity and will need to discuss this with your current line manager prior to applying.

Warrington Borough Council is a Disability Confident employer