Main duties of the job

We are looking to appoint Bank Administration Assistants. The successful applicants will be working on an as and when basis to support the administration services for Clinical Oncology and Clinical Haematology.

The successful applicant will be adaptable and have the ability to work to in a fast paced environment undertaking a range of administration processes with confidence and efficiency including filing, collection of patient case notes for clinic and provide cover to Wards, Reception and Outpatient areas.

Applications are also invited from those who would like to be considered for part time working. 

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and Proud to Lead competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

The post holder must have the ability to work as part of a team to ensure all relevant communications are carried out in a timely and accurate manner. You would be expected to handle enquiries and requests from patients, carers and staff colleagues confidently and sensitively both in person and by telephone exercising courtesy and discretion at all times.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person specification

Qualifications

Essential criteria

  • NVQ 2 or equivalent
  • Good standard of education. Able to demonstrate English and Mathematics GCSE or equivalent

    • Desirable criteria

  • Knowledge of PAS.

    • Experience

    Essential criteria

  • Experience within an office environment involving customer service.
  • Knowledge of Data Protection Act

    • Desirable criteria

  • Previous medical records or hospital based clerical experience

    • Skills

    Essential criteria

  • Proven communication skills.
  • Flexible approach to the needs of the service
  • Able to meet tight deadlines and able to prioritise workload.

    • Desirable criteria

  • Welsh speaking level 3 minimum

    • To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

    Employer certification / accreditation badges

    Applicant requirements

    Welsh language skills are desirable

    Welsh language skills are desirable