Main duties of the job

  • Acts as the first point of contact for the Matrons by telephone, e-mail, and correspondence or for visitors. Makes judgements to act or provide advice on a wide range of matters relating to the work of the Matrons and their teams, resolving them or referring them to the most appropriate person during periods when the Matrons are absent from the office.
  • Schedules and arranges meetings including the compilation of agenda and the taking and transcribing of meeting minutes, this may include attendance at HR meetings such as investigations and formal disciplinary hearings, where there is a requirement to produce formal notes within a deadline, whilst maintaining strict confidentiality and tact as the meetings may be under difficult circumstances
  • Manages the diary of the Matrons including the scheduling and rescheduling of appointments and booking meeting venues and arranging refreshments/visual displays
  • The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

    Working for our organisation

    If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and Proud to Lead competence framework.

    Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.

    Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

    Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

    Detailed job description and main responsibilities

    You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

    Person specification

    Qualifications

    Essential criteria

  • NVQ 3 Qualification or equivalent experience
  • ECDL qualification or equivalent
  • Desirable criteria

  • RSA/OCR Level 3 or equivalent in Word Processing
  • Advanced ECDL Certificate
  • Experience and knowledge

    Essential criteria

  • Experience at a high level of providing a comprehensive secretarial service.
  • Experience of setting up and using filing/IT systems
  • Familiar with office procedures & deadlines
  • Desirable criteria

  • Previous experience of working as a personal secretary
  • Previous experience of working within the NHS
  • Skills

    Essential criteria

  • Excellent Communication Skills
  • Ability to work unsupervised and make decisions
  • Organisational skills
  • Numeracy and literacy skills
  • Excellent customer care skills
  • Good command of the English Language both written and verbal
  • Typing/Word Processing skills.
  • Desirable criteria

  • Ability to produce reports
  • Confident in all aspects of office practice
  • Experience of producing graphs and statistics
  • Knowledge

    Essential criteria

  • In depth and detailed knowledge and understanding of secretarial procedures, the structure, policies, plans, regulations, management and operational procedures of the organisation.
  • Advanced knowledge of word processing, spreadsheets and presentation packages
  • Ability to take minutes
  • Desirable criteria

  • Comprehensive knowledge of full Microsoft office suite including word, excel and PowerPoint
  • Knowledge of the organisation
  • Other

    Essential criteria

  • Ability to work under pressure
  • Ability to work as part of a team
  • Ability to answer telephone bi-lingual
  • Ability to maintain confidentiality
  • A flexible approach towards the demands of the workplace
  • Willingness to achieve an agreed level of Welsh listening and speaking skills within a specified period of time
  • Desirable criteria

  • Ability to travel between sites in a timely manner
  • Welsh speaking
  • To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

    Employer certification / accreditation badges

    Applicant requirements

    Welsh language skills are desirable

    Welsh language skills are desirable