Reporting into the Education Account Director the Business Development Manager will be responsible for maintaining the Account Development Plan to maximise cross sell of the Technology Solutions propositions. The role holder will have an agreed growth target for their customer base.

The Business Development Manager will be working on Account acquisition and will be responsible for maintaining a relationship with key customers. There will be a small element of maintaining existing accounts. This is a new role within the business and has an opportunity for supporting Sector Director in developing the Sector strategy.

This role plays a vital part within the business and will be the main drivers for business growth.

The role is homebased however travel to sites for team meetings will be required.

Interested? See below: What you’ll be doing:

  • Adhering to Group, Divisional and contractual compliance requirement, and policies
  • Establishing relationships with customers and clearly communicating direction, vision, and long-term goals for their customer base
  • Managing and owning account development, retention strategy and win-themes for your customer(s)
  • Being aware of the overall P&L target and performance against your customer(s)
  • Having an up-to-date knowledge on all products and services and an awareness of the wider Capita Portfolio
  • Managing pipeline to ensure opportunities are acted on as required
  • Having an understanding of range of existing accounts and articulating it in account plans

    • What we’re looking for:

  • Strong communication skills written and verbal
  • Ability to confidently to engage at senior executive level
  • Experience of large technology focused contracts
  • Experience in 3rd party engagement
  • Able to travel when required
  • Strong presentation skills, business skills and ability to work independently and with the team
  • Fast learner who can understand business issues and identify solutions

    • About Entrust

    Entrust is a joint venture company between Capita and Staffordshire County Council and has supported educational establishments across England to improve outcomes since 2013. ‘Excellence in education’ is the heart of our business. Our passion is inspiring futures and improving outcomes for children, young people, and adults. We work in partnership with schools, academy trusts and Local Authorities to provide specialist expertise, ensuring every child and young person

  • receives a good education
  • is in a safe and healthy environment
  • and is given expert guidance to realise their full potential.

    • We also work with clients across a range of other sectors including central government, health, and the private sector. Our achievements are underpinned by our vision ‘to inspire futures’ by being Open, Ingenious, Collaborative and Effective. By building on our reputation for excellence and delivering what we promise, we want to help make every school in England a good school, ensuring every child and young person gets the education they deserve.

    What’s in it for you

  • A competitive salary
  • The role is homebased, but travel will be required when required
  • Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two plenty more
  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel, and technology
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

    • You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 55,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

    What we hope you’ll do next:

    Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. For further information please reach out to Fayyaz Riaz at

    We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.