Main duties of the job

The Administration Manager will be responsible for the provision of operational and day to day management of clerical and administration services within the Area Acute Specialities division in the central area. The post holder will be required to assist the Assistant Operations Manager, Site Speciality Manager, Clinical Leads and Service Managers with the provision of a broad range of corporate support to the teams.

The post holder will support in the achievement of key operational and strategic objectives for the Division, contributing where appropriate to the production of business cases and operational plans. The post holder, as part of the Divisional Management Team, will also provide support to achieving standards laid out by the Welsh Government and has a key role in ensuring waiting time targets are met. This will involve monitoring waiting times, capacity and demand, identifying problem areas and working with the Operational Management Team to resolve issues and ensure a co-ordinated approach to the delivery of services. The post holder will ensure that routine and ad-hoc information is provided to support the monitoring and achievement of all performance related targets.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and Proud to Lead competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person specification

Qualifications and/or Knowledge

Essential criteria

  • Good standard of general / higher education (Certificate Level)
  • Evidence of continuous / ongoing learning
  • Degree level (Management) or equivalent experience.
  • Desirable criteria

  • Professional Management Qualification
  • Currently pursuing a qualification in NHS Management
  • Experience

    Essential criteria

  • Extensive experience of staff management
  • Previous experience of managing financial resources
  • Sound knowledge of IT systems/ wPAS
  • Knowledge of waiting list management
  • Previous experience in producing written reports
  • Experience of handling complex/sensitive complaint or situations/ issues
  • Able to communicate with all levels of staff representatives and managers in a clear and confident manager.
  • Desirable criteria

  • Previous NHS experience
  • Experience of project work
  • Management of databases
  • Values

    Essential criteria

  • Demonstrate a commitment to working consistently in line with our Organisational Values, and enabling others within the workforce to do so to as evidenced in day to day work and through discussion at PADR
  • Other

    Essential criteria

  • Ability to work on own initiative but also work as part of a team.
  • Ability to work in a busy environment and cope under pressure.
  • Positive and enthusiastic attitude.
  • Ability to travel within geographical area.
  • Able to work hours flexibly
  • Desirable criteria

  • Ability to demonstrate the desire to pursue a progressive management career in the NHS
  • Welsh Speaker
  • Aptitude and Abilities

    Essential criteria

  • Evidence of potential for effective leadership including ability to : -Introduce new and innovative work practices -Initiate change -Motivate staff -Delegate -Prioritise tasks -Manage difficult personalities
  • Ability to demonstrate excellent: -Communication and written skills -Problem solving skills -Time management skills -Counselling / supervision skills -Organisational skills -Proven ability to work to tight deadlines -Sound knowledge of Patient Confidentiality
  • Ability to demonstrate the personal qualities and professional competencies required of all managers and leaders in line with local competence frameworks as evidenced in day to day work and through discussion at PADR
  • Ability to demonstrate tact and diplomacy when working with others
  • To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

    Employer certification / accreditation badges

    Applicant requirements

    Welsh language skills are desirable

    Welsh language skills are desirable