Job Description

At Daisy, this role requires administration of IT hardware and software orders; this includes updates to the in-house computerized systems.

You will be doing:

· Processing of validated orders and requests for quotation in respect of IT hardware and software products sourced from Managed Suppliers, third party vendors, and from in-house stock for re-use.

· Administration work including the updating of spreadsheets and other related tasks using MS Office products.

· Use of computerized in-house systems.

· Implement processes and standards that conform to the Customers security policies and standards.

· Attend team and departmental meetings as required.

· Other duties, as delegated by the Service Request Manager.

· Third party invoicing, including VAT coding.

· Investigation of invoice disputes, including tax and receipting issues.

Join us on our journey as we focus on Technology, Sustainability and People. Lets make a positive difference, together.

Qualifications

· Administrative experience, preferably within the supply chain or commercial area of business 2-3 years.

· Customer service experience 2+ years.

· Competent use of Microsoft Office suite, including Excel, Outlook, and Word, in particular.

· Finance or numerical experience.

· Numeracy.

· Good communication skills written and verbal.

· Minimum 6 x GCSEs (grade A*-C) including mathematics essential.

· ITIL v3 Foundation desirable.

· Self-motivated.

· Able to use own initiative.

· Able to work under pressure.

· Attention to detail.

· Co-operative.

· Flexible working attitude.

· Tact and diplomacy.

Additional Information

Why work at Daisy?

At Daisy, our values are centred around our people; therefore, we show our appreciation by providing various benefits and rewards to all our employees. Here are just some of the benefits that makes Daisy a great place to work.

We all deserve a break

  • In need of a holiday? Starting at 25 days holiday, your allowance increases to up to 30 days for each year you stay with us. BONUS You can buy extra holidays too. 
  • Nothing says happy birthday like a day off thats why we give you an extra day to do with what you wish.
  • We LOVE love so much in fact, that you get ANOTHER paid day to go and get married! 

    • We care about you and our planet

  • Progress your skills or learn something new with stress-free virtual or classroom learning through Daisy University and Apprenticeship and Talent programmes.
  • Hybrid and remote working, to ensure work WORKS for you.
  • We have our very own in-house wellbeing coach to inspire, engage, guide and support YOU.
  • Employee assistance scheme – here to look after your health, mental health and financial wellbeing.
  • Family-friendly policies, to support our employees when they need it.
  • Our helping hands initiative allows you to take up to three days leave each year to carry out VOLUNTEER work.
  • Because your health is our top priority we offer discounted membership for HEALTH plans
  • Eye Care Scheme so you can SEE your skill develop with Daisy
  • One-stop SHOPPING discount and savings on more than 1,200 retailers through The Exchange, our online discount platform
  • Career breaks, offering you the opportunity to pursue something you have always dreamed of.
  • Death in Service Insurance, so you know your close ones are protected.

    • As a member of the Disability Confident Scheme, we are pleased to be able to play our part in ensuring that everyone has the opportunity to fulfil their potential and realise their aspirations.