Job overview
The Governance Administrator will work in an administrative role under the management of the Governance Midwife and in conjunction with the Maternity Clinical Risk Manager and perform the following functions:
To provide an efficient and confidential high level administrative service to the Maternity Governance Team
The post holder will be required to demonstrate excellent organisational and administrative skills and have the ability to work independently using discretion, judgement and critical analysis.
Supporting the Maternity Governance Team with the management of projects, gathering information and undertaking enquiries as and when necessary for the Maternity Governance Team
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may be reasonably be required by their line manager.
Main duties of the job
Main duties:
Highly motivated and enthusiastic individual to provide and coordinate administrative and secretarial services; including for example the preparation of agendas, minutes and action trackers, taking appropriate follow up action(s) as required.
Supporting the team to ensure compliance with NHS Resolution, Healthcare Safety investigation Branch (HSIB), CQC and CQUIN targets and goals particularly in relation to the functioning of the risk register, incident reporting, complaints and claims.
Working closely with the Maternity Governance Team in developing an integration of risk systems in order to deliver key strategic and operational objectives.
Working closely with the Maternity Governance Team to undertake administrative duties such as photocopying, faxing and mail-out distributions.
Ensuring that all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner.
Inputting, monitoring and checking data required for finite and ongoing projects within the safety team.
Working with all team members in the collection of information for performance reporting on relevant team projects.
Acting as the point of contact for teams, dealing with and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously.
Providing support to the Maternity Governance Team for any additional departmental activities and tasks on request.
Working for our organisation
Homerton University Hospital NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of “Outstanding” from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard’s Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
Person specification
Education / Qualification
Essential criteria
GCSE Maths and English or equivalent.
Diploma in business or administration or equivalent or has relevant experience to equivalent to diploma level.
Desirable criteria
Certificate in European Computer Driving Licence (ECDL) or willing to attain qualification.
Skills / Abilities
Essential criteria
Ability to communicate effectively both verbally and in writing to a range of people in a range of settings and using a variety of media.
Ability to use IT.
Ability to apply learned knowledge appropriately.
Ability to manage workload and prioritise appropriately
Experience
Essential criteria
Recent, relevant experience working in an office environment within a healthcare setting
Experience in setting up simple databases
Experience of developing and delivering office administration and secretarial procedures
Desirable criteria
Experience of working in a maternity unit
Knowledge of NHS administration and secretarial systems
Knowledge
Essential criteria
Knowledge/understanding of confidentiality issues
Knowledge of patient safety and governance issues including Duty or Candour
Information governance and data quality
Desirable criteria
Knowledge of electronic patient record system (EPR)
Trust Values
Essential criteria
Understand and Demonstrate Trust Values
General Guidance for Applicants
The Trust is committed to supporting flexible working wherever possible. The Trust also welcomes applications from candidates wishing to job share with or without job share partners.
We are committed to equal opportunities, and have been approved as a Disability Confident Employer.
The Trust offers a number of benefits, including a relocation loan for new starters moving to the area. More details on our range of benefits can be found on the Homerton website.
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