Operations Support
Chippenham
Salar y – £23,244 – £25,567 per annum – depending on skills and experience
Contract type – Permanent
Working hours – Full Time
Closing Date – 20June2022
Interview Date – TBC
About us
In April 2021, GreenSquare and Accord Housing Association merged to create a bigger, better, organisation. GreenSquareAccord now provides over 25,000 homes to more than 54,000 people, we deliver over 3 million hours of care to individuals every year and have a geographical reach from Newcastle upon Tyne to Salisbury, Wiltshire. We have a staff team of approx. 4,000 people.
The GreenSquareAccord story is about building better lives. GreenSquareAccord is committed to building more homes and providing more care and support to more people, whilst still delivering the locally-focused services to the people who need them most.
Everything we do comes back to people – whether that`s providing a good quality, safe home, helping someone to live an independent life, addressing social injustice and equality and everything else in between.
Our vision for GreenSquareAccord is to be an organisation where people can enjoy happiness, health and prosperity.
About the role
You will Assist in driving the performance and help improve the overall performance and engagement of the operational team by supporting and building a strong back office function.
You will be responsible for ensuring that all back office functions within the DLO are supported and in target
As Operation support, you will be working very closely with the Operations teams in achieving best practice and complying with all company targets and procedures
You will support both our Operations Support Manager and Performance and Optimisation manager with performance data whilst suggesting areas for improvements on a regular bases.
Availability and performance within strict targets is key to the success of this role and will be achieved with a strong customer focus.
Day to day activities will include supporting the Performance and Optimisation Manager in ensuring all operational systems and procedures are in line with business targets and compliance.
You will assist in the administerial management of suppliers and contractors, ensuring business systems and processes are accurate and in target. You`ll need to work within GreensquareAccord`s own processes and controls as well as ensuring compliance duties are met.
About you
You will have experience in using business management systems and strong administrative and telephone experience in a service role.
It is essential that you`re able to liaise and communicate with all levels and demonstrable experience in working collaboratively with other teams.
Benefits
In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).
All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.
GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.
If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.
