Main duties of the job

An exciting opportunity has arisen for a motivated individual to provide an accurate, confidential and supportive administration service to the department.

Will provide administration assistance to the Trauma and Orthopaedic On-Call Team at weekends and Bank Holidays.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Job Share will be considered. 

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and Proud to Lead competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents. 

Person specification

English

Essential criteria

  • Good standard of general education – GCSE maths and English at grade C and above or equivalent. NVQ level 3 or equivalent knowledge and experience or willing to work towards. L2 RSA/OCR or equivalent experience.
  • Knowledge of a range of administrative processes.
  • Ability to communicate professionally and effectively with all levels of staff both verbally and in writing. Excellent Customer Service skills Flexible and adaptable to changing service demands. Ability to meet deadlines. Good organisational skills
  • Ability to work to established policies, service level agreements and key performance indicators. Evidence of continual personal development. Knowledge of secretarial role including progress chasing.
  • Good team working ethic. Approachable/friendly. Confident manner. Reliable. Develops own practice through reflection and learning. Empathetic.
  • Able to travel to meet the requirements of the post.

    • Desirable criteria

  • IT related qualification (CLAIT plus or ECDL). NVQ Customer Service L2. L2 Medical terminology. Statutory and Mandatory training as per Health Board policy.
  • Experience of working in office environment. Experience of working within the NHS.
  • Proficient in use of Microsoft office applications. Experience of using patient administration systems Experience of organising meetings/activity
  • Knowledge of NHS Organisations
  • Welsh Language speaker

    • English

    Essential criteria

  • Qualifications
  • Experience
  • Skills
  • Knowledge
  • Personal Qualities
  • Other requirements

    • Desirable criteria

  • Qualifications
  • Experience
  • Skills
  • Knowldege
  • Personal Qualities
  • Other requirements

    • cymraeg

    Essential criteria

  • CYMWYSTERAU
  • PROFIAD
  • SGILIAU
  • GWYBODAETH
  • NODWEDDION PERSONOL
  • GOFYNION PERTHNASOL ERAILL

    • Desirable criteria

  • PROFIAD
  • SGILIAU
  • GWYBODAETH
  • NODWEDDION PERSONOL
  • GOFYNION PERTHNASOL ERAILL
  • CYMWYSTERAU

    • To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

    Employer certification / accreditation badges

    Applicant requirements

    The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

    Welsh language skills are desirable

    The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

    Welsh language skills are desirable