Job overview

The Ward Clerk role is integral to the smooth and accurate running of an inpatient ward. The post holder will be part of a Team that aim to provide care and treatment to adults requiring support. The role is varied and a flexible enthusiastic attitude is essential to this post.

The successful candidate will enjoy working in busy environments, and have the ability to manage their own workload,

Main duties of the job

Providing full administrative support to inpatient wards across Learning Disabilities, including, keeping electronic recording systems up to date and accurate. Following processes to support admissions and discharges to the ward. Functional admin duties to ensure a smooth running of the ward including maintaining stationery, printing, photocopying, filing, handling post, taking calls and messages. Providing cover for annual leave and occasions of unplanned leave.

Please see the Job Description for a full list of responsibilities pertinent to this role.

Working for our organisation

Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.

Across the whole of the region we provide:

  • Adult and older adult mental health services
  • Specialist learning disability services
  • CAMHS

    • Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, after NHS England and NHS Improvement approved the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust.

    Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.

    We currently employ over 3,000 members of staff and just like the population we serve, we are made up of diverse cultures and backgrounds.

    Person specification

    Experience

    Essential criteria

  • Experience of working in similar role
  • Good understanding of data protection and patient confidentiality
  • Ability to prioritise workload and be flexible to service need
  • Have good time management
  • Accurate record keeping
  • Have good communication skills both verbal and written

    • Desirable criteria

  • Knowledge of RiO
  • Knowledge of Trust electronic systems
  • Experience of working in cashiers

    • ** Please Note that Internal at Risk Employees will be given preference for this position**

    We reserve the right to bring the closing date forward for this vacancy at any time should we receive an overwhelming response of applications. We therefore encourage applicants to apply early if you wish to be considered for this post.

    If you do not hear from the recruitment 4 weeks within the advertised closing date please assume that you have been unsuccessful at the shortlisting stage. Please ensure that you check your emails on a regular basis for any recruitment updates regarding this vacancy. If you are not successful at the shortlisting stage and would like feedback, please contact the Recruitment Team directly for feedback. 

    Successful applicants for clinical posts up to and including Band 4 are expected to hold the national Care Certificate qualification and will be supported to attain this once in post.

    The Trust is committed to equal opportunities, providing opportunities for flexible working and is a non-smoking organisation.

    As a Trust we are passionate about Anti-Racism, Disability Inclusion, and LGBTQ+ Equality, and are committed to diversifying our staff team in all areas and at all levels of seniority to better reflect the diverse communities we serve. Therefore, we particularly welcome and encourage applications from people who belong to a minority or marginalised community, including from Black and Asian, Disabled (including hidden disabilities such as Neurodiversity, Mental Health, etc), or Lesbian, Gay, Bi, Trans or Queer (LGBTQ+) people.

    Furthermore, Disabled applicants have the option of requesting that their application is considered under our Guaranteed Interview Scheme (GIS). Please indicate your intention to apply under the GIS in the relevant section of your application. Regardless of whether you participate in the scheme or have shared a disability, you will be provided the opportunity to request reasonable adjustments to the interview process at each stage of the recruitment process.

    Due to the nature of the work some posts may be subject to a Standard Enhanced Disclosure and Barring Service (DBS) check, through the Disclosure and Barring Service as stipulated under part V of the Police Act 1997.

    Having a criminal record will not necessarily bar you from working with us; this will depend on the nature of the position and the circumstances of your