We are looking for an experienced Change Manager to manage and control changes to business processes and systems, organisational structure and technology to increase business efficiency and service delivery. You will be consulting with stakeholders across all levels, both customer facing and internal, and will play a key role to ensure staff members embrace change.

You should possess extensive experience in preparing forecasts and have the ability to liaise with staff, management, and the project team to maximise employee adoption. As an accomplished Change Manager you will implement business processes, systems, and technology to improve service delivery and streamline processes.

Main responsibilites :

  • Collaborating with management to gather and analyse operational information.
  • Preparing change management strategies to reduce expenses, increase revenue, and maximize efficiency.
  • Evaluating cost structures and budgetary impact of the proposed changes.
  • Identifying changes to existing contracts and managing updates to contracts where required.
  • Consulting with staff members and identifying and managing anticipated resistance.
  • Creating communication and training plans to enable smooth implementation of the strategy.
  • Assisting with the restructuring of the staff component to optimise the effective implementation of the project.
  • Managing the schedule of change and working with stakeholders to agree priorities and timelines.
  • Tracking implementation progress and reporting back to management.
  • Coaching managers and supervisors to improve implementation communication.
  • Engaging with commercial and account teams to ensure POs are raised and invoices received.

Essential requirements for this role :

  • Degree in business administration, human resources, or a related field.
  • Thorough knowledge of, and experience in, change management principles and methodology.
  • Proficiency in business management, statistics, analytics, and spreadsheet software such as Excel.
  • In-depth knowledge of models and forecasting.
  • Ability to influence others and achieve common goals.
  • Excellent communication skills and ability to build strong relationships.
  • Exceptional ability to solve problems and think analytically.
  • Great organisational, project, and time management skills.
  • Be drawn from the relevant business areas – their participation in the programme should be an integral part of their normal responsibilities to enable changes resulting from the programme to be firmly embedded in the organisation.
  • Have detailed knowledge of the business environment and direct business experience – in particular, an understanding of the management structures, politics and culture of the organisation owning the programme.
  • Have effective marketing and communication skills to sell the programme vision to staff at all levels of the organisation.

As a valued member of the Cennox family, you will receive:

  • Competitive Salary
  • 9% pension scheme (combined contributions)
  • 2 x salary Life Assurance
  • Refer a Friend scheme
  • Optional Healthcare plan including retail discounts
  • Employee Assistance Programme and much more!

Please be aware all successful candidates for this position will be required to undergo a pre-employment screening process, inclusive but not limited to: financial, criminal record and references.

Within Cennox, we don’t just accept differences – we celebrate them, we support them, and we thrive on them for the benefit of our staff, our products, our customers, and our community. Cennox are proud to encourage suitably skilled and qualified applications from all walks of life, regardless of your personal characteristics.

As a Level 1 Disability Confident employer, we are proud to welcome applicants with disabilities, and providing you meet the minimum job requirements, we will ensure you are offered an interview and the opportunity to suggest adjustments to help you perform at your best.

For more information please contact our in house Recruitment team today.